Episode Summary

In this episode of Amplify: Elevating Patient Voices, hosts Ursula Mann and Brent Korte speak with Reg Joseph, CEO of Health Cities, about how community-based care, patient empowerment, and system design shape real healthcare outcomes.

Reg shares insights from his background in biotechnology, finance, and healthcare innovation, explaining why technology alone cannot fix healthcare challenges. The conversation highlights the importance of redesigning care models, supporting patient self-management, and integrating healthcare into communities—especially in rural and underserved settings.

Drawing from real-world examples and personal experience as a patient, this episode explores prevention, data use, access to care, and why the future of healthcare must extend beyond hospitals and clinics.

Why You Should Listen

• Learn why community-based healthcare is critical to better outcomes
• Understand how innovation should be driven by patient and system needs, not technology
• Hear practical examples of remote monitoring and self-management in action
• Gain insights into rural healthcare access and decentralized care models
• Discover how patients can self-advocate and partner with clinicians
• Explore how responsible health data use can improve community wellness

Episode Highlights (with Timestamps)

• [00:00–01:36] Introduction to Reg Joseph and the focus on community-driven healthcare
• [02:06–04:21] Reg’s transition from biotech and finance into healthcare systems
• [04:21–05:14] Why healthcare innovation often fails due to system complexity
• [05:47–07:18] Designing care models before introducing technology
• [07:18–08:21] Meeting patients where they are to improve outcomes
• [08:36–11:22] Remote monitoring, rural care challenges, and patient self-management
• [11:22–12:32] Prevention, education, and long-term wellness
• [12:46–14:17] A personal patient experience inside the healthcare system
• [14:40–17:35] How patients can self-advocate and engage clinicians effectively
• [17:35–19:46] What healthcare can learn from banking and consultative models
• [20:01–22:31] Simplifying complex systems through community collaboration
• [22:31–24:37] Rural Alberta as a model for integrated community care
• [25:32–29:10] Decentralized care, technology, and access beyond urban centers
• [29:55–31:03] Looking ahead: leadership, recovery, and personal goals
• [31:03–32:01] Final reflections on patient-centered, community-based healthcare

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Medical Disclaimer:

The content shared on Amplify is for informational and educational purposes only.

Nothing discussed on this podcast—including stories, experiences, perspectives, or commentary from hosts, guests, or contributors—should be interpreted as medical a