In this episode of Between Two Stops, host Niki Acosta sits down with Todd Gustafson, founder of Cool Pool People, a top-tier pool service company in Frisco, Texas, managing over 1,000 pools each month. Todd shares his journey of growing a successful business from the ground up, the importance of customer care, and how fostering a strong team culture has been key to his success.

He also reveals valuable lessons—like why saying no is crucial for business focus—and how technology has transformed service efficiency and team communication. Don't miss this episode packed with insights for pool pros looking to scale their business!

In this episode of Between Two Stops, Niki Acosta of Skimmer talks to Ryan Flannery from Pool Monopoly about marketing in the pool service industry. They discuss the shift towards digital marketing, the rise of private equity in the industry, and the strategies pool companies can use to attract and retain customers. Ryan shares insights on buying vs. building routes, the importance of reviews, and setting realistic expectations for marketing investments. They also touch on website design, automation, and the evolving landscape of online advertising. Tune in for valuable advice and perspectives on navigating the modern pool service market!

In this episode of Between Two Stops Niki Acosta and Sharon Burch discuss the intricacies of managing a pool service business, focusing on the importance of setting up QuickBooks correctly for financial reporting and decision-making. Sharon shares her expertise in bridging the gap between pool service owners and accountants, emphasizing the need for accurate tracking of income and expenses. They also explore pricing strategies, the significance of preparing for business transitions, and the essential reports that every pool business should maintain for effective management.

Watch the replay of a recent webinar with Sharon Burch here.

Get online training or book a consultation with Sharon Burch here.