In this episode of Better Every Shift for Nurses we speak with Fiona Fitzgerald and Emily Daley. From their small gesture of connecting two people a new friendship, collaboration and podcast has grown.

Fiona and Emily celebrate the value of connection, collaborating and conversation about doing things better. Their work is about helping leaders and teams explore what they do, what is working and what needs to change.

They sit outside of the daily grind and this perspective allows them to step back from the dustbin fires so many of us are trying to put out, to see the bigger picture - that many of the fires we are fighting will put themselves out, but we may be missing other activity that we should develop and grow.

In this episode we explore part A of our two part conversation. We hope you are just as delighted as we are

How are you going to make 2026 Better Every Shift?

Join us on Friday 10th January to set your intentions. This will be a great exercise to set you up for a great year.

Book via our website www.bettereveryshift.com.au

Join our Shift One Crew with On Shift Membership.

As a thank you for joining our journey early your membership price will remain at the low price of $15 for the life of your membership.

www.bettereveryshift.com.au/pricing plans

This shift is a bit like that Early shift you arrive to only to find out you are actually rostered for the afternoon.

Some technical difficulties has delayed production of the next episode. We had a lot of fun recording, this is some of our fun.

Join our Shift One Crew with On Shift Membership.

As a thank you for joining our journey early your membership price will remain at the low price of $15 for the life of your membership.

www.bettereveryshift.com.au/pricing plans

his episode uncovers the real cost of avoiding feedback, how “being nice” can sabotage growth, and why clear conversations—however uncomfortable—are the greatest kindness. This episode dives into the messy, human side of feedback in healthcare, exploring what happens when we sidestep tough conversations and the ripple effects on individuals and teams, and the care they provide

Through candid stories and practical wisdom, we unpack why feedback often fails to land, how emotions shape our willingness to speak up, and the consequences of letting patterns persist. You’ll hear how clarity, curiosity, and a touch of light-heartedness can transform feedback from a dreaded task into a powerful tool for learning and trust.

We invite you to join us and review your approach, so you can build a culture where feedback is a gift, not a threat.

Everyone who enters health care wants to do the best they can - for their patients, their colleagues, and themselves. But wanting to do your best is only the beginning. True excellence isn’t a fixed point; it’s a process of personal and professional growth, reflection, and transformation.

At Better Every Shift, we dive into real stories that reveal how our “best” is something that evolves as we learn, stretch, and allow ourselves to mature. Together we explore the messy, inspiring, and sometimes uncomfortable moments that shape us into more effective clinicians and leaders.

Connect with us further at our website www.bettereveryshift.com.au and access our Tea Room Notes

Join our Shift One Crew with On Shift Membership.

As a thank you for joining our journey early your membership price will remain at the low price of $15 for the life of your membership.

www.bettereveryshift.com.au/pricing plans