In this episode, I chat with Sean Andrews from Moonshadow TQC, one of Port Stephens’ most iconic marine tourism brands. We dive into how his team has scaled their dolphin and whale watching cruises while staying true to their coastal roots and community spirit.

If you’re a tourism operator, destination marketer, or business owner in the travel industry, you’ll take away valuable insights on blending authenticity with innovation, building strong partnerships, and keeping people at the heart of every experience.

Sean also shares how Moonshadow TQC navigates seasonality, leverages storytelling, and adapts to the growing demand for sustainable and meaningful travel experiences.

🌊 Join me as we go behind the binoculars to explore what it really takes to make a coastal tourism brand truly iconic.

If you’re ready to move from invisible to irresistible, sign-up to your FREE TRIAL of the world’s-first growth ecosystem, Elevate Tourism, available for a limited time. www.elevatetourism.com

If you’re ready to get support from the marketers that know tourism, reach out to Elysha on our website www.elymarketing.com.au

00:00 Introduction: The Human Touch in Tourism

00:28 Meet Sean Andrews: Business Development Manager at Moon Shadow TQC

01:44 Sean's Role and Responsibilities at Moon Shadow TQC

03:34 Challenges and Realities of Running a Marine Tourism Business

04:25 Shifts in Traveler Behavior and Expectations

06:13 Innovating in an Established Tourism Brand

07:36 Diverse Guest Demographics and Peak Season Management

10:24 Marketing Strategies and Customer Engagement

15:06 The Importance of Community Collaboration

19:45 Future Trends in Marine Tourism and Sustainability

25:04 Conclusion: Growing a Scalable and Sustainable Tourism Business

Follow Elysha and Sean:

Connect with Elysha:

LinkedIn: https://www.linkedin.com/in/elysha-stephens/

Website: https://elymarketing.com.au/

Connect with Sean:

LinkedIn: https://www.linkedin.com/in/seanandrews24

Website: moonshadow-tqc.com.au/