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Banking Transformed with Jim Marous

Banking Transformed with Jim Marous

By: Evergreen Podcasts
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About this listen

 Are you prepared to embrace change, take risks and disrupt yourself in response to the digital disruption in banking? If not, this podcast is for you. Hosted by top 5 banking and fintech influencer, Jim Marous, Banking Transformed highlights the leadership and cultural challenges facing the banking industry. Featuring interviews with some of the top minds in business, this podcast explores how financial institutions can prepare for the future of banking.All Rights Reserved 2025 Economics Politics & Government
Episodes
  • Driving Loyalty and Engagement with Insurance Products

    Driving Loyalty and Engagement with Insurance Products
    Jul 10 2025
    Offering diverse insurance products isn't just about additional revenue streams—it's about building unbreakable customer relationships, especially when economic uncertainty has people questioning every financial decision. We explore how forward-thinking financial institutions are evolving beyond traditional banking to become true partners in financial wellness, utilizing insurance as a bridge to deeper, more meaningful customer engagement. I'm joined on the Banking Transformed podcast by two industry experts: Erin Allen, Vice President of Insurance Strategy and Distribution, and Norm Brown, Senior Director of Client and Customer Experience at Franklin Madison. If you've ever wondered why your customers might be more loyal to their insurance provider than their bank, or how to turn financial anxiety into opportunity, this conversation is for you.
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    39 mins
  • Move from Mass Marketing to Lifestyle Modeling

    Move from Mass Marketing to Lifestyle Modeling
    Jul 8 2025
    The most critical challenge facing most retail financial institutions is how to accelerate organic growth and customer acquisition in an increasingly competitive and technology-driven landscape. I’m joined on the Banking Transformed podcast by Sumeet Grover, Executive Vice President and Chief Strategic Growth & Digital Officer at Austin-based University Federal Credit Union. Sumeet is a renowned thought leader in financial services, with nearly two decades of experience at Citibank, where he held leadership positions spanning marketing, digital transformation, client experience, and operations. Most recently, he served as EVP and Chief Digital & Marketing Officer at Alliant Credit Union, the largest digital credit union in the United States. In today's conversation, we explore the most significant obstacles hindering sustainable growth, identify the most promising opportunities on the horizon, and discuss how AI is fundamentally transforming the growth model for retail financial institutions.
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    43 mins
  • The Card Payment Platform Playbook for Community Banking

    The Card Payment Platform Playbook for Community Banking
    Jul 1 2025
    Community financial institutions are at a crossroads—they must deliver cutting-edge card payment experiences that rival fintech disruptors and mega-banks, all while preserving their community-focused mission and working within tighter resource constraints. Guest: Joe Schmithorst, VP of Product and Client Solutions at Primax Joe brings decades of experience helping community banks transform their payment capabilities. In this episode, he reveals how smaller institutions can leverage modern architectures, embedded payment solutions, and customer-centric design not only to compete but also to outmaneuver larger competitors. Key Topics: - Building scalable card payment platforms on realistic budgets - Emerging technologies: real-time payments and digital wallet integration - Turning community banks' personalized service advantage into a competitive weapon - Practical implementation strategies that deliver results Discover how community banks can transform their biggest challenge into their greatest opportunity.
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    36 mins

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