B2B GTM - The Emotional Toll of Customer Control
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B2B GTM - The Emotional Toll of Customer Control
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About this listen
In this Value Coffee Talk conversation, CRO and Operating Advisor Tom Canning discusses the challenges of burnout in high-stakes commercial roles with host Tom Pisello.
In this session, Mr. Canning emphasizes the lack of control individuals have over customer priorities, the emotional toll it takes when deals fall through, and the best ways to transcend this challenge and still exceed your sales goals.
Takeaways
- Burnout is often linked to a lack of control.
- High-stakes roles involve significant emotional investment.
- Customer priorities can shift unexpectedly, leading to stress.
- Emotional resilience is key in commercial roles.
- Burnout can affect both individual contributors and leaders.
- Recognizing the signs of burnout is important for well-being.
- Support systems can help mitigate burnout effects.
- Open communication with customers can alleviate some stress.
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