In this episode of Austin Tech Connect, Thom Singer sits down with Tom Alexander, co-founder and CEO of Holistic, for a candid conversation about the future of work and what a great employee experience really looks like.

Tom shares lessons from working in Chicago's tech scene at "1871" and the mayor’s office, and explains why many executives say people are their most important asset yet lack the language and systems to manage the people experience with the same rigor as revenue. They dig into the pendulum swings in today’s workplace, the role of DEI as an integrated part of culture rather than a stand-alone program, and how AI can free up the hours we spend on low value tasks so humans can focus on creativity, empathy, and problem solving.

They also talk about location and remote work, the responsibility that comes with flexibility, and why internal and external community both matter.

Tom’s core model is simple and powerful, sit on the same side of the table and look at the world together.

If you care about building healthy teams, thriving companies, and a stronger Austin ecosystem, you will love this conversation.

This show is sponsored by Calavista Software, software development without drama.

Austin Tech Connect is sponsored by Calavista Software: Software Development without the Drama.

In this episode of Austin Tech Connect, Thom Singers sits down with long-time friend and Austin tech leader, Sam Goodner. Sam arrived in Austin in 1992 after growing up in Europe and serving in the Swiss Army Special Forces. He cut his teeth at Dell, then co-founded what became Catapult Systems. Along the way he helped launch product companies like Inquisite, guided Catapult to be Microsoft’s top global partner, and sold the firm in 2013. After a family year of world travel, he returned to scale a parking technology company from early plateau to nine figures in revenue and a unicorn valuation as an investor and president.

Sam’s new book, "Like Clockwork, Run Your Business with Swiss Army Precision", captures the discipline behind those outcomes. We dig into his core theme of operational scalability, the moment every founder must move from hero mode to building systems that run without them. He shares the question he asks mentees at Capital Factory, what are you best in the world at, and why you cannot hire a sales team until you codify the part of the business that actually creates revenue. We walk through what a real sales playbook includes, target personas, how to get in the door, common objections, the follow up cadence, and what a winning proposal looks like.

Sam also talks about decentralized decision making, including a turning point when he stepped away for a family emergency and returned to find the company running better because leaders were truly empowered. The book is rich with Austin case studies, Randy Cohen at Ticket City and the power of an unforgettable first day experience, Deep Eddy’s brand ambassador playbook that scaled consistent execution at festivals, and BuildASign’s culture of giving back with free welcome home banners for military families, a program that became a defining part of who they are.

We widen the lens to community. Sam credits EO, YPO, Capital Factory, and yes, the Austin Technology Council, for the peer learning that served as his real world MBA. We agree that in an AI-driven world, human relationships are a top currency. Companies do business with people, not bots, and Austin’s future stays bright when leaders show up, share ideas, and collaborate.

If you are building in Austin, this conversation is a field manual for moving beyond hustle into durable systems and culture. Sam’s book is available now, including an audio version in his voice.

You can get a copy of Sam's book at this link: https://www.amazon.com/Like-Clockwork-Business-Swiss-Precision/dp/B0FLQK1Y8S?maas=maas_adg_9B76058E55B6D37D545B03D65E88C453_afap_abs&ref_=aa_maas&tag=maas

In this episode of Austin Tech Connect, the official podcast of the Austin Technology Council, Thom sits down with returning guest Michael Ward Jr., the social entrepreneur behind Universal Tech Movement. Formerly known as Austin Urban Tech Movement, UTM is an EdTech nonprofit on a mission to connect communities to the tech industry through workforce readiness, innovation, and economic advancement. Michael shares how his own journey into tech began with a simple nudge from a recruiter, and how that spark fuels his commitment to help more people discover meaningful careers in technology.

The conversation explores what it really means to build an ecosystem where anyone can thrive. Michael challenges old gatekeeping habits and makes a compelling case for skills, competencies, and real experience as the true currency of opportunity. The two dig into apprenticeships as a proven path to cultivate talent, reduce barriers, and create on-ramps for entry level through senior roles. They also talk about Austin’s momentum around collaboration, digital equity, and broadband expansion, while calling for more inclusive tables, better metrics, and a community wide mindset that values potential as much as pedigree.

Thom and Michael connect the dots between tech and every other business in a modern city. From home services to healthcare, every organization uses technology and needs engaged techies who are curious, willing to learn, and ready to contribute. Michael shares his dream of a regional matchmaking model for talent, where employers interview candidates for the broader tech industry, not just a single opening, which would accelerate placements and unlock opportunity across the ecosystem.

If you care about workforce development, inclusive hiring, and building a stronger Austin, this episode is a must listen. You will leave with practical ways leaders can show up for community, expand access, and rethink how we identify and grow talent.

Thank you to our sponsor, Calavista Software, for supporting Austin Tech Connect and the Austin Technology Council.