Nicholas Ong, Manager of Revenue Strategy & Field Support (APEC) at Marriott International, shares how his internship journey—from hotel operations to STR data analytics—shaped a career in revenue management. Nicholas reflects on the importance of curiosity, adaptability, and continuous learning, while offering practical insights into how data, pricing strategy, and technology are transforming today’s hospitality industry.

📌 Key Takeaways:

• Nicholas’s career path highlights that strong internship performance and reputation can open unexpected doors, including referrals that lead directly to future roles.
• His experience shows that being a sponge and continuously learning is essential to gaining value from internships and building long-term career momentum.
• He emphasizes that teamwork and relationship-building are critical skills, as connections made during internships often influence future opportunities.
• Nicholas points out that data analytics and visualization tools like Power BI, SQL, and Tableau are becoming essential skills for today’s hospitality professionals.
• His journey into revenue management demonstrates that understanding pricing strategy and market positioning is key to driving business performance in modern hotels.