Join the All Things Veterinary podcast as we explore the trends shaping long-term success in today’s veterinary practices. Danielle Cunnane, member engagement director at dvmGRO and former practice manager, shares insights on modern marketing strategies, improving client experience and retention, and making smarter business decisions to support sustainable growth.

Show Notes:

Contact dvmGRO: https://dvmgro.com/

Learn about practice marketing: https://www.pattersonvet.com/services/digital-marketing

Contact the podcast: Allthingsvetpodcast@pattersonvet.com

Strong compliance can push the results of your dental care further. While it’s not always easy to achieve, there are time-tested tips that can make compliance more likely. Jimmy talks with Darlene Geekie and Dr. Doug McInnis from Western Vet Partners about ways to build dental compliance and improve health for the long term.

Show notes:

Contact the podcast team: > AllThingsVetPodcast@Pattersonvet.com

Connect with Western Veterinary Partners > https://westernvetpartners.com/

Learn more about Patterson > https://pattersonvet.com

Join the All Things Veterinary podcast as we dive into veterinary dentistry and what clinics can do to prepare for Dental Month. Dr. Zack Mills brings over 40 years of experience to the conversation, sharing his insights on patient care, owner compliance, and the new advancements shaping today’s dental standards.   

Show notes:

Contact the podcast team:   AllThingsVetPodcast@Pattersonvet.com     

Learn more about Restoris: https://www.pattersonvet.com/ProductItem/510069058

Join the All Things Veterinary podcast as we shine a spotlight on the critical role of Client Service Representatives (CSRs) in today’s veterinary practices. Hear from our panel of experienced practice managers as they share their insights on how to train, support, and celebrate the people at the front desk.

Show notes:

Patterson Vet Academy : https://pattersonvetacademy.com/

VHMA Manager to Manager Podcast: https://www.vhma.org/education/podcast

Contact the podcast team: AllThingsVetPodcast@Pattersonvet.com

Join the All Things Veterinary podcast as we explore best social media practices for your clinic. Hear from Patterson’s own social media manager, Aleks Boyd, on the approach to creating a “pawsome” social media presence, the same way you would approach hosting a successful party!

Show Notes:

Read 7 Ways to Improve Your Social Media here > https://www.qgdigitalpublishing.com/publication/?i=854567&p=30&view=issueViewer

Looking for marketing support? > https://www.pattersonvet.com/services/lifelearn

Join the All Things Veterinary podcast as we break down the steps to launch your dream clinic. Hear from Carlos Nieto on financing, Amanda Topiol on legal considerations, Joe Flick on real estate, Chris Kwilecki on construction, and Rachel Noell on equipment selection.

Show notes:

Contact the podcast team: AllThingsVetPodcast@Pattersonvet.com

More about banking with Carlos Nieto: https://www.bankofamerica.com/smallbusiness/business-financing/practice-solutions/veterinary-loans/

Find real estate with Joe Flick: https://carr.us/

Get an attorney with Amanda Topiol: visit healthcarebusinesslawfirm.com or email contact@healthcarebusinesslawfirm.com

Contractor services with Blue Frog: https://www.bfrog.net/

Clinic equipment essentials: https://www.pattersonvet.com/equipment

Get inspiration with clinic design: https://www.pattersonvet.com/services/clinic-design/inspiration

Speak to a Patterson representative: 1.800.225.7911

Join the All Things Veterinary podcast as we talk with Shawn Wilkie, CEO of Talkatoo about how you can incorporate embracing change into leveraging technology at your practice.

Show notes:

Contact the podcast team: AllThingsVetPodcast@Pattersonvet.com

Veterinary Innovation podcast: https://veterinaryinnovationpodcast.com/

Dictation tools: https://www.pattersonvet.com/software/practice-management/talkatoo-dictation

Technology options: https://www.pattersonvet.com/software

Continuing education: https://pattersonvetacademy.com/

In this episode, Jimmy and Debbie Boone, CVPM, dig into what great client service really means in a veterinary setting – and why it starts with your team’s philosophy, not just a smile at the front desk. From empowering receptionists to creating a strong team mission statement, Debbie shares real-world strategies to help veterinary practices turn everyday interactions into lasting client relationships.

Show Notes:

Contact the podcast team: >AllThingsVetPodcast@Pattersonvet.com

Learn more about client services: https://debbiebooneconsulting.com/

North American Association of Veterinary Receptionists: https://naavr.org/

Hospitality in Healthcare book: https://debbiebooneconsulting.com/debbie-boone-cvpm-releases-her-latest-book/

Recommended books: https://debbiebooneconsulting.com/recommended-books/

CE offerings with PVA: https://pattersonvetacademy.com/

Visit Pattersonvet.com for support and resources