Airline Retailing Podcast by TWAI cover art

Airline Retailing Podcast by TWAI

Airline Retailing Podcast by TWAI

By: TWAI (Hosted by Hélène Millet)
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About this listen

 Airline Retailing Podcast by TWAI explores how airlines can go beyond ticket sales to unlock new revenue streams. Learn how to sell complete travel experiences including hotels, transfers, and tours without added operational complexity. Featuring insights from industry experts like Jim Hetzel, Ann Cederhall, and Hélène (Arnaud) Millet, this podcast covers NDC, airline distribution, and the future of travel retailing.TWAI (Hosted by Hélène Millet)
Episodes
  • Sell the Trip, Not the Seat by TWAI

    Sell the Trip, Not the Seat by TWAI
    Mar 20 2026

    Airline Retailing Podcast by TWAI explores how airlines can move beyond traditional ticket sales and unlock new revenue opportunities through modern retailing strategies.

    In this podcast, industry experts, leaders, and innovators share insights on how airlines can sell more than just seats—by offering complete travel experiences including hotels, transfers, tours, and ancillary services.

    Featuring voices like Jim Hetzel, Ann Cederhall, and Hélène (Arnaud) Millet, we dive into topics such as NDC, airline distribution, digital transformation, and revenue growth strategies.

    Whether you're an airline executive, travel tech professional, or industry enthusiast, this podcast delivers practical insights to help you stay ahead in the evolving world of airline retailing.

    🎯 What you’ll learn:

    • How to increase airline revenue beyond ticket sales

    • The role of NDC in modern airline distribution

    • Selling hotels, transfers, and experiences seamlessly

    • Building a complete travel retailing ecosystem

    • Future trends shaping the airline industry
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    46 mins
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