Episodes

  • Bonus: Follow Up, Follow Through
    Sep 4 2025

    Mike Jones, president and master trainer at Discover Leadership Training, is back on Aftermarket All-Access with Chris Messer, executive vice president of the transportation group at EndeavorB2B—Aftermarket Business World's parent company. In this episode, Jones tells listeners what it takes to be a person who follows up and follows through on commitments in a business setting.

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    18 mins
  • Failure Isn't an Option
    Aug 7 2025

    For anyone who has ever uttered the words, "failure isn't an option," Mike Jones, president and master trainer at Discover Leadership Training, has a message you should consider. Jones talks about leadership and failure in this special episode of Aftermarket All-Access. He's joined by Chris Messer, executive vice president of the transportation group at Endeavor Business Media—the parent company of Aftermarket Business World. Jones helps leaders reframe failure and change their approach.

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    21 mins
  • How impact of mental health on your business decisions
    Jun 5 2025

    In this episode of Aftermarket All-Access, Margaret Light, licensed marriage and family therapist of Equilibrium Therapy Services P.L.L.C. has a conversation with host Chris Jones about mental health and decision-making in business and how our mental state can positively or negatively impact the quality of the business decisions we make.

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    22 mins
  • The Ins and Outs of Category Management
    Mar 20 2025

    In this episode, Dave Bohr, director of category management at Bill Murray & Associates, discusses the ins and outs of category management. He starts by explaining what category management is and progresses to the role a category manager plays in helping auto parts suppliers and manufacturers position their products competitively in the automotive aftermarket.

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    28 mins
  • Building a Better, Smarter Parts Catalog
    Feb 20 2025

    In this episode, Scott Tompkins, senior manager of product management at Epicor talks about how the company created its parts catalog. He also discusses how it was developed, some of the triumphs and challenges in integrating it with the Mexican aftermarket, and how they manage all of the parts they classify.

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    22 mins
  • MEMA's Ben Brucato on Service, Sustainability, and Trump Administration Tariffs
    Jan 30 2025

    In this episode, Ben Brucato, vice president, membership & engagement, MEMA Aftermarket Suppliers about the role of MEMA in the aftermarket, its new sustainability initiatives, and the organization’s thoughts on pending tariffs and how it's keeping its members and the industry informed.

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    32 mins
  • Federated Auto Parts CEO Sue Godschalk Reflects on 50+ Years in Automotive
    Jan 2 2025

    Imagine being employee number three at one of the automotive aftermarket premier auto parts distributors. My guest today was just that. I’m talking to Sue Godschalk of Federated Auto Parts. Sue’s 39-year career at Federated and 52 years total in the aftermarket has made her one of the most respected people in the industry. Today, Sue talks about her time in the industry and winning the 2024 AWDA Lifetime Achievement Award.

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    24 mins
  • How Leaders Lead
    Dec 20 2024

    In this episode, Mike Jones of Discover Leadership Training discusses how to level up your leadership. Mike also covers leadership versus management, the relationship between discipline and growth, why motivation doesn't work and what does, and communication mistakes leaders make and how to correct them.

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    30 mins