(AUDIO) Scaling Field Tech with Smart Strategies
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About this listen
Guest Introduction: I'm excited to have Dave Brown on the show—he's the president and founder of Nuvo Solutions, a mobility and telematics powerhouse out of Clayton, NC. With a sales background that kicked off after a life-changing moment as a bartender, Dave's spent nearly a decade helping field service companies like HVAC and pest control outfits streamline their tech, cut costs, and keep fleets running smoothly. He's a problem-solver at heart, and his insights are gold for anyone scaling a business.
Key Takeaways:
- Listen first, sell later: Dave nailed it—true sales is about solving problems, not pushing products; ask why they hate something to uncover the real issue.
- Manage costs as you scale: Field tech gets expensive fast—focus on transparent pricing and the right carriers to avoid creeping bills.
- Plan for the long haul: Know your 18-36 month goals; don't deploy devices without aligning them to your software and growth strategy.
- Build a team that fits: Hire for cultural alignment over skills—skills can be taught, but attitude and fit make or break your company.
- Be an advocate: Differentiate by being a true partner, not just a vendor; transparency builds lasting relationships.
- Embrace objections: They're a sign of serious conversation—use them to deepen understanding and close deals.
Chapter Markers: 0:00 Intro 0:27 Guest Introduction 0:55 Career Journey to Nuvo 5:48 Solving Field Service Problems 7:50 Common Challenges in Field Tech 8:28 Differentiating Nuvo as an Advocate 10:32 Sales Approach and Listening 16:17 Building a Sales Team 20:15 Leadership Lessons 23:32 AI in Sales and Operations 28:39 Handling Objections 32:16 Consultant Advice for Customers 36:43 Closing
Keywords: Dino Skerlos, Dave Brown, It Comes Down To This, Nuvo Solutions, mobility management, telematics, field service technology, GPS tracking, HVAC business, pest control, sales strategies, fleet optimization, entrepreneurial journey, cost management, team building
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