AI Isn’t Coming for Your Job—But Here’s What You Should Upskill
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AI Isn’t Coming for Your Job—But Here’s What You Should Upskill
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About this listen
AI is reshaping Customer Success—but it’s not here to replace you. It’s here to elevate you.
In this episode of Beyond Renewals, we kick off our AI mini-series by breaking down the real impact of AI on CSMs. We unpack what’s changing, what isn’t, and the four key skills you should start sharpening today.
🎯 You’ll learn:
Why emotional intelligence still wins in a world of AI
What tasks AI is best suited for
How to transition from task-doer to strategic advisor
The exact skills that’ll future-proof your CS career
This one’s for every CSM who’s curious, maybe a little nervous—and ready to lead the shift.
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