In this episode of the AFSA Extra Credit Podcast, host Dan Bucherer chats with Joe Farley, Chief of Sales with DRN MVTRAC SCM & Damion English, Former Member of the Consumer Financial Protection Bureau.

Damion and Joe share their expertise on the importance of up-to-the-second information and double down on the idea that the information is only as good as the action you can take quickly. They also chat about the important role that seamless integration is playing in the current market environment.

Stephen also looks into his crystal ball to discuss the future of refunds and what to look for when choosing a solution for your organization.

Speakers:

Joe Farley, Chief of Sales, DRN MVTRAC SCM &

Damion English, Former Member of the Consumer Financial Protection Bureau.

Dan Bucherer, AFSA

Listen now or find the AFSA Extra Credit Podcast on your favorite podcast platform.

In this episode of the AFSA Extra Credit Podcast, host Dan Bucherer chats with Stephen McDaniel, CEO of F&I Sentinel, about a critical question: why do so many F&I product refund solutions fail?

Stephen and Dan explore the complexities of the refund process and the real-world consequences for lenders who don't get it right. They also break down some of the most common mistakes lenders make along the way.

Stephen also looks into his crystal ball to discuss the future of refunds and what to look for when choosing a solution for your organization.

Speakers:

• Stephen McDaniel, CEO, F&I Sentinel

• Dan Bucherer, Host, AFSA

Reminder: Registration is now open for AFSA's Annual Meeting in Washington, D.C., from October 26-29. Visit annual.afsaonline.org to learn more.

Follow AFSA for the latest updates:

• Twitter: @AFSA_DC & @AFSA_SGA

• LinkedIn: American Financial Services Association

• Blog: afsaonline.org

Have a question or want to suggest a guest? Reach out to us at membership@afsamail.org .

Listen now or find the AFSA Extra Credit Podcast on your favorite podcast platform.

In this episode of the AFSA Extra Credit Podcast, host Dan Bucherer chats with the Presidents of the AFSA Education Foundation EDGE and Leadership Development programs. Sandena Peterson, Chris Reyes and Alan Noel share their perspectives on the importance of both THE EDGE and Leadership Development Program as well as some of the things they’ve learned. They also share some of the highlights of being elected President by their peers.

The 2025 EDGE program will be held at Mercer University in Atlanta, June 22-27. The 2025 Leadership Development Program will be held from August 9-16 at the Rizzo Conference Center near UNC in Chapel Hill, North Carolina. Registration for both programs is open now.

To register and learn more, visit afsaef.org/leadership.

Speakers

Sandena Peterson, Security Finance, THE EDGE (Education, Development, Growth, and Enrichment) Year 1 President.

Chris Reyes, Brundage Management/Sun Loan THE EDGE Year 2 President.

Alan Noel, Mariner Finance, UNC Leadership Development Program President.

Host

Dan Bucherer, Sr. Dr. Member Services & Engagement, AFSA

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Don’t forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on LinkedIn. The blog at afsaonline.org is also a great resource for the most up-to-date news.

If you’ve got questions or you’d like to suggest a guest, please shoot us an email at membership@afsamail.org or tweet at us.

Click to listen or find the AFSA Extra Credit Podcast anywhere you get your podcasts.