What does it REALLY take to succeed in the hospitality industry? On this episode of Ted's Hospitality Minute, Reese Holman, Regional Director of Operations at Aimbridge Hospitality, pulls back the curtain and shares his insights. From mastering the operational side – think property inspections, financial analysis, and labor management – to cultivating genuine compassion and resolving guest concerns, Reese emphasizes the multifaceted nature of hospitality leadership. He also shares his personal experiences, including a memorable encounter that highlighted his unique approach. Join him and host Ted Kelly for a dose of real-world wisdom and practical advice here: https://youtu.be/XIxsxJZsZsk #HospitalityOperations #GuestExperience #LeadershipSkills #CareerGrowth #HospitalityIndustry #TedsHospitalityMinute 0:00 – Preview of Episode 0:13 – Intro of guest Reese Holman 0:58 – Reese's background 2:43 – Number of hotels supported and a day in a life of a Regional Director 5:00 – Setting the culture, finding, and developing great potential GMs 7:51 – RecoverIT 9:06 – Reese’s job’s biggest challenge and most rewarding episode in Hospitality 18:10 – The importance of hospitality values: Never change towards people 20:53 – Advice to young schoolers who are considering Hospitality 25:09 – Conclusion The Recoverit App: Click the Link: https://www.recoverit.app/ USE PROMO CODE 2023IMSL1 🔗LinkedIn: http://linkedin.com/in/ted-kelly1/ 📘Facebook: http://facebook.com/Ted-Kelly-103823931323304 💻Website: http://Interservsolutions.com 🎧 Podcast: https://open.spotify.com/show/2pmh4bSyQmaoc1HQyd13Yb As founder and chief executive of Interserv, I created a career around providing the most comprehensive solutions and start-to-finish project management for hospitality renovations and facility maintenance. If you are looking for a company to take on all the details of your project, look no further. I enjoy solving problems and earning enough trust to be considered a partner, so running my own business was a life goal. My father, who operated an appliance repair store in Savannah, Ga., during the civil rights era, used me early on as his helper and instilled a respect for a strong handshake and the power of your word. #Hospitality #Hotels #Podcast