A Conversation about Organizational Theory as the Foundation for Agentic AI Systems
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A Conversation about Organizational Theory as the Foundation for Agentic AI Systems
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About this listen
This conversation argues that the success of agentic AI systems depends more on organizational theory than on technical model improvements. As these systems expand to include multiple AI agents, they frequently suffer from coordination failures, information degradation, and excessive costs. To solve these issues, they suggest applying established human management principles, such as maintaining a limited span of control through hierarchical structures and using structured boundary objects for clearer communication. Calibrating how tightly these agents are linked and managing their information processing limits can prevent the "telephone game" effect that often ruins complex workflows. Ultimately, they posit that treating AI orchestration as an organizational design challenge is essential for building scalable, reliable, and economically viable automation. Transitioning from ad hoc prototypes to mature governance frameworks will allow enterprises to transform unpredictable agent swarms into high-performing digital teams.
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