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844: Why $1,000 Hotel Rooms Are Booming & Service is Sinking

844: Why $1,000 Hotel Rooms Are Booming & Service is Sinking

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Luxury is booming, but so are guest complaints. Today, hashtag#novacancynews discusses the return of Starwood Hotels, the explosive growth of ultra-luxury hotels, and systemic service failures plaguing the hotel industry.

🛎️ Special thanks to our advertiser, Actabl – giving hoteliers the power to profit. Visit actabl.com for more.

📌 In this episode, you’ll learn:

Why courage—not experience—is the leadership trait hotels desperately need right now

Why $1,000+ hotel rooms are no longer rare—and who’s actually staying in them

What makes Treehouse Hotels quirky and Baccarat Hotels ultra-luxurious

How Starwood’s brand comeback is shaking up the luxury space

What irrationally good service really means (and why it’s now table stakes)

Glenn & Anthony’s take on economic instability and how it’s impacting hotel development

The real reasons why international travelers are skipping the U.S.

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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.