722. Avoid the Curse of Knowledge: Making Your Message Clear
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722. Avoid the Curse of Knowledge: Making Your Message Clear
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About this listen
In this episode, Dr. Killeen dives into a common leadership trap: assuming others understand what we mean. Known as the “curse of knowledge,” it happens when we forget what it’s like not to know something. Using a fun Stanford experiment and real dental practice examples, he shows how missed meaning—not bad intent—causes miscommunication. Learn how to slow down, share context, and ensure your message actually lands with your team, patients, and colleagues.
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.