What happens when an organization decides to be bold — not just in vision, but in execution?

In this episode, we sit down with a Chicago-based healthcare organization that completed the DPI™ journey and came out stronger, sharper, and more aligned than ever. They share candid lessons learned, the challenges they faced, and the mindset shifts that made the biggest difference.

Most importantly, we explore how they stayed relentlessly focused on quality while upskilling their team — proving that operational excellence and people development aren’t competing priorities, but powerful partners. From building capability at every level to creating sustainable improvements in access, flow, and outcomes, their story is both practical and inspiring.

If you’ve ever wondered what it really looks like to commit to transformation — and sustain it — this conversation will leave you ready to Be Bold: DPI™ Now and Forever in Chicago.

Guests: Nicole Kazee & Robin Varnado

Host: Amanda Laramie

This episode is sponsored by Stat. With Stat, you can finally move from guessing to knowing, ensuring your operations are as precise as your clinical care. Schedule a demo at stat.io/coleman

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