
6.01 The Benefits and How-To Adopt ARR Services (aka Services as a Product; SaaP™)
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About this listen
In this episode, we are joined by Jens Harder, Senior Directior of Professional Services EMEA for Sitecore.
Over the course of our podcast seasons, we've discussed Services as a Product (SaaP(TM)) with a number of PS execs.
In this session, we delve into Jens' push for Annual Recurring Revenue (ARR) Services; ultimately creating greater predictability for both revenue and billable utilization - while also enhancing the on-going customer experience.
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.