5.04 Enhancing Customer Success & Professional Services Collaboration & Integration (The Metrics)
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.
Add to basket failed.
Please try again later
Add to Wish List failed.
Please try again later
Remove from Wish List failed.
Please try again later
Follow podcast failed
Unfollow podcast failed
5.04 Enhancing Customer Success & Professional Services Collaboration & Integration (The Metrics)
-
Narrated by:
-
By:
About this listen
In Season 5 of the Asaph Advisors' podcast, we'll be having a series of discussions with Charles Rattray, an experienced Global VP of Customer Experience (CS + PS).
Charles has had an extensive career in Customer Success & Professional Services – with experience at companies such as: Securonix, Splunk, Kimble, BMC, and Sun Microsystems.
In today's discussion we'll explore designing a balanced scorecard of metrics to govern an integrated Professional Services & Customer Success organization.
Asaph Advisors Podcast - Optimizing Consulting & Professional Service Organization Performance
activate_mytile_page_redirect_t1
What listeners say about 5.04 Enhancing Customer Success & Professional Services Collaboration & Integration (The Metrics)
Average Customer RatingsReviews - Please select the tabs below to change the source of reviews.
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.