#40 - Handling Complaints Effectively
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#40 - Handling Complaints Effectively
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About this listen
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In this episode of our Practice Management Podcast, we dive into practical strategies for managing patient complaints with professionalism, empathy, and clarity. Learn how to turn feedback into opportunities for growth and strengthen trust in your practice.
💬 Because every complaint is a chance to improve.
We would love for you to share your thoughts, questions, and stories to: info@practicepartners.com.au
Find any resources discussed in this podcast, and all of our other resources at https://www.practicepartners.com.au/resources/
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.