371: The Psychology of Buying: Why People Say No (and How to Get to Yes Without Selling Hard) cover art

371: The Psychology of Buying: Why People Say No (and How to Get to Yes Without Selling Hard)

371: The Psychology of Buying: Why People Say No (and How to Get to Yes Without Selling Hard)

Listen for free

View show details

About this listen

On this solo episode:

Stacey explains that effective sales come from creating emotional safety and trust, not pressure or persuasion. She discusses how the human brain responds to fear and uncertainty in buying situations, emphasizing the importance of empathy, alignment, and clarity over tactics.

Key Takeaways:

-Your energy matters more than your pitch.

-People buy possibilities — not products.

-Where safety exists, trust can grow.

Tweetable Quotes:

"The universe doesn’t send you who you want; it sends you who you are." -Stacey O'Byrne

"When a person feels uncertain or pressured, their amygdala lights up like a Christmas tree. It’s the same response you’d get if you were being chased by a lion — they’re not processing logic, they’re escaping discomfort." -Stacey O'Byrne

"People don’t say no because they don’t want what you’re offering — they say no because their brain doesn’t feel safe saying yes." -Stacey O'Byrne

Resources:

Instagram: @pivotpointadvantage

Free Strategy Session: text Success to 646.495.9867

Schedule a 15-minute call with Stacey: http://pivotpointadvantage.com/talktostacey

If you’re ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out: http://pivotpointadvantage.com/iwantsuccess

Join an interactive environment to help you build the success you’ve always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals: https://facebook.com/groups/sellwithoutselling

No reviews yet
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.