36. Steady Eddie Wedgie
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About this listen
This week, Helene and Joella unpack the history behind the infamous “The customer is always right,” exploring what the phrase was intended to mean—and how it’s been stretched, twisted, and overused in modern hospitality. Along the way, another concert makes it onto the calendar, travel plans start brewing, and a stranger sitting a little too close becomes the catalyst for some entertaining cultural observations.
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.