31 | Promised a Refund But Never Got It? Here’s the Legal Truth
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31 | Promised a Refund But Never Got It? Here’s the Legal Truth
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About this listen
Too many wellness entrepreneurs offer verbal incentives to close a deal—without ever putting them in writing.
In this episode, Cory shares a real story of a client who bought a $90,000 piece of equipment based on a refund promise… and never saw the money. He explains how false inducement works, how off-contract promises can nullify agreements, and what to do instead.
Why This Matters
You can follow the contract to the letter—but if someone entered the deal based on a false promise, the whole thing can be thrown out. That’s the legal power of inducement.
Key Takeaways
✔️ If a promise isn’t in the contract, it can still legally count—if it influenced the purchase
✔️ False inducement is grounds to void a contract or demand refunds
✔️ Always document off-scope promises in writing (email or message)
✔️ Saying “you’ll get this extra” just to close a sale can backfire
Cory’s Legal Pro Tip
📄 “Even if you meant well, a promise made before signing—like a bonus or refund—can invalidate the whole agreement if you don’t follow through. Always document everything in writing.”
🎧 Want to avoid messy refund battles and protect your business? Hit play now.
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