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3 preguntas claves para crear una estrategia cliente-céntrica

3 preguntas claves para crear una estrategia cliente-céntrica

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 Muchos gerentes y líderes de empresas ven la cliente-centricidad como algo complejo de lograr y enfrentan por ello dificultades a la hora de planear su estrategia. La realidad es que todo se decanta en 3 preguntas que debemos responder con brutal honestidad.

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