24: Operations, Automation, & AI: How to Turn Your Back Office into a Revenue Rocket
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About this listen
In this episode of the Mateo Hernandez Podcast, I sit down with Cooper Mirich—a true operations powerhouse who's helped scale SaaS and tech companies through smart automation, AI, and relentless process optimization.
We unpack how forward-thinking leaders are using AI agents and automation to eliminate repetitive tasks, build data-driven systems, and turn operations from a cost center into a massive growth engine. Cooper shares battle-tested strategies from his work as a VP of Operations—implementing SaaS tools, bridging marketing, engineering, and data teams, and driving efficiency that actually moves the needle on revenue and scale.
Whether you're a founder grinding to 10x your business, an operator drowning in manual work, or just someone fascinated by the AI revolution in the back office, this conversation delivers practical, no-fluff insights you can apply immediately.
Cooper Mirich Social Links:
LinkedIn: https://www.linkedin.com/in/cooper-mirich/
Synaxis Operation: https://www.linkedin.com/company/synaxis-operations-consulting/
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