In this episode, we’re live from the trade show floor at The Hospitality Show in Denver, Colorado! Steve and David are joined by Gabriella Forss, Hospitality Engagement Leader of North America for SALTO Systems — one of the leading providers of electronic access control in hotels around the world.

Gabriella shares her journey from Cornell’s Hotel School to over eight years with SALTO, and explains how the company is helping hotels modernize access control while keeping the guest experience seamless. She breaks down how SALTO’s connected ecosystem reaches far beyond guestroom locks — spanning back-of-house access, lockers, padlocks, parking gates, and more, all within one scalable platform.

We dive into major topics shaping the future of hotel technology:

• Mobile keys & how SALTO balances frictionless access with high-level encryption
• Integrations with PMS, POS, and guest apps to create a cohesive hotel tech ecosystem
• The expansion into facial recognition and smart energy solutions
• SALTO’s commitment to sustainability, carbon neutrality, and eco-friendly credential

Watch the FULL EPISODE on YouTube: https://youtu.be/Kr1_Javur7Y

Links:
Gabriella on LinkedIn: https://www.linkedin.com/in/gabriellaforss/
SALTO Systems: https://saltosystems.com/en/

For full show notes head to: https://themodernhotelier.com/episode/231

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Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil.