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On this episode of the Laundromat Resource Podcast, host Jordan Berry welcomes seasoned industry pros Chuck Post and Chris Mason from PBI Laundry Consulting for a deep dive into the changing landscape of laundromat ownership. If you've been thinking about buying your first store, expanding your business, or simply leveling up in the new year, this conversation is packed with real-world insights for both newcomers and long-time owners.

You'll hear how the industry is evolving—from new technology and payment systems to fresh approaches in customer service, marketing, and store operations. Chuck Post and Chris Mason share the strategies behind building high-performing laundromats, discuss what separates top operators from the pack, and offer practical advice on navigating everything from lease negotiations to avoiding common investment pitfalls.

Whether you're chasing higher revenues or just want to future-proof your business in a rapidly shifting market, this episode will give you actionable tips, expert guidance, and a big-picture view you won't find anywhere else.

Don’t forget: action is the key to success. Grab a notepad and get ready to turn inspiration into results!

🔗 Resources and Links:

• Laundromat Resource
• Jordan@laundromatresource.com
• Chuck Post - https://www.linkedin.com/in/chuck-post-69703124/
• Chris Mason - https://www.linkedin.com/in/chris-mason-85384071/
• PBI Laundry Consulting - https://pbilaundry.com/

Show Notes

• https://laundromatresource.com/show228

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