193 - Small Business Customer Service: Key Components for Success With Hector Castaneda cover art

193 - Small Business Customer Service: Key Components for Success With Hector Castaneda

193 - Small Business Customer Service: Key Components for Success With Hector Castaneda

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In this podcast episode, Jillian Flodstrom interviews Hector Castaneda, a financial expert who has more than 10 years of experience in Fortune 200 companies.

Hector discusses the key components of customer service in the financial industry, which includes finding a good fit with a client and being transparent in communication.

To access the full video, show notes and resources from this episode, please visit

https://scaleyoursmallbusiness.org/blog/.

If you have any comments or questions about the podcast, please connect with us using one of the options below:

  • Website Link - https://www.jillianflodstrom.com
  • Facebook Link -https://www.facebook.com/jillianflodstrom/
  • Instagram Link -https://www.instagram.com/jillianflodstrom/
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