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15 Minutes With

15 Minutes With

By: Eclipse
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The world has changed and the need to create exceptional Customer Experiences online has never been higher. Co-hosts Graham & Shelley from the digital agency Eclipse talk to experts in their field gathering insights that will help you master the Customer Experience for your business.© 2023 15 Minutes With Economics
Episodes
  • 15 Minutes With Aya Jibreal
    Sep 14 2023

    In our tenth episode of season two of 15 Minutes With we're talking to Aya Jibreal. Aya is a Lead Consultant with organisations including G3ict, the United Nations and AlQemam.

    Aya, an accomplished consultant and trainer, is deeply passionate about fostering accessible and inclusive experiences for both employees and customers. With a 10-year track record, Aya has collaborated with over 70 private, government, and not-for-profit entities in Saudi Arabia and internationally. Her expertise lies in developing and executing highly successful inclusion strategies and accessibility action plans. Aya's dedication to her field shines through her work with prominent organisations like the United Nations, G3ict, and IAAP.

    In this episode, she explains how businesses and individuals can inform and educate themselves to better understand the scope of accessibility more fully. And to appreciate that disability is not an insignificant minority, but actually affects us all. She also sheds light on the role that best practice guidelines and international standards play in the picture of inclusive design.


    OUR SEASON ONE COMPANION IS NOW AVAILABLE FROM AMAZON. GET YOUR COPY TODAY.

    Contact the 15 Minutes With Team:

    • Email: hello@eclipsegroup.co.uk
    • Twitter: @EclipseGroupUK
    • Learn More about Eclipse


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    19 mins
  • 15 Minutes With Eloise Flinter
    Aug 31 2023

    In our ninth episode of season two of 15 Minutes With we're talking to Eloise Flinter. Eloise is the Business Development Manager for the Lush Green Hub.

    Lush was founded in Britain and is a global manufacturer and retailer of fresh handmade cosmetics, who from the very beginning set out to do things differently. 95% of Lush's all year around product range is vegan. Sustainability and non-animal tested practices have been at their heart since the very beginning. The Co-founders have been influential in the push against animal testing since the 1970s and 80s, leading to the launching of a new policy in 1993, the non-animal tested policy, which is still in use today. The Green Hub is the nerve centre for the work towards a circular economy.

    We talk to Eloise about the circular economy, Lush's purpose and mission and how it has affected the way they make decisions, develop products and create a customer experience that keeps their customers coming back.

    Find all the details about visiting the Green Hub right here > https://bit.ly/45SyolY 


    OUR SEASON ONE COMPANION IS NOW AVAILABLE FROM AMAZON. GET YOUR COPY TODAY.

    Contact the 15 Minutes With Team:

    • Email: hello@eclipsegroup.co.uk
    • Twitter: @EclipseGroupUK
    • Learn More about Eclipse


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    19 mins
  • 15 Minutes With Nick Howe
    Aug 17 2023

    In our eighth episode of season two of 15 Minutes With we're talking to Nick Howe. Nick is the Enterprise and Climate Partnerships Manager at NatWest.

    Nick has nearly 25 years of experience working with 1000s of businesses, having been inspired by the very first business customer he met. Nick is also a sounding board for growing SMEs and a social enterprise mentor, a Woman in Business advocate, delivers enterprise education to students and he's passionate about supporting growing businesses. He is also the lead for the NatWest group's partnership with Princess Trust.

    In this episode, we talked to him about diversity and inclusion, underrepresented groups, the difference between equity and equality, the advances we've made and what more needs to be done.


    OUR SEASON ONE COMPANION IS NOW AVAILABLE FROM AMAZON. GET YOUR COPY TODAY.

    Contact the 15 Minutes With Team:

    • Email: hello@eclipsegroup.co.uk
    • Twitter: @EclipseGroupUK
    • Learn More about Eclipse


    Show More Show Less
    17 mins
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