E14: In today’s episode, I dive into the critical steps we've taken to address and resolve the growing pains within our expanding small business.

Facing issues head-on is tough, especially when you're caught up in the day-to-day operations. Yet, ignoring these problems only compounds them, leading to inefficiencies and a frustrated team.

I share a comprehensive three-step process we’ve recently introduced that has transformed how we identify, tackle, and resolve issues, ensuring our business operates more smoothly than ever before.

This is episode is designed to help you become an issue tackling machine in your small business to remove your blockers, unleash your team, and ultimately fuel more growth.

Topics discussed:

• The 3 step process for resolving issues our business just implemented
• Serial entrepreneur Gino Wickman’s 3 types of Issues Lists to help streamline the process
• And the mega simple technology stack I implemented to make this system easy to adopt and manage for the team

This episode is packed with practical insights and strategies that have not only been a game-changer for us but have the potential to revolutionise how you address issues within your own business. Whether you're just starting out or looking to refine your existing operations, these lessons are invaluable.

Enjoy, and let's tackle those issues for good!

Resources referenced in this episode:

• Traction: Get a Grip on Your Business by Gino Wickman

Follow along on my SMB journey:

Twitter: @JakeMRichards

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