13. Why Wikipedia works and social media fails
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About this listen
By every rule of logic, giving a global army of volunteers the power to write an encyclopaedia should have resulted in total chaos. Yet, the miracle of the early internet was that it didn't. In this video, I argue that while we are mesmerised by the radical openness of platforms like Wikipedia, we are missing the invisible architecture that actually makes them work. I call this the 'middleware' of peer production.
We explore how successful open-source projects are not the democratic free-for-alls we imagine, but exacting meritocracies often ruled by 'benevolent dictators'. By ignoring this hidden structure, we fail to understand why modern social media has become a toxic mix of confusion and rage. We look at how the right kind of gatekeepers are essential to align individual actions with shared purposes, offering us the only real clue on how to fix our broken digital conversations. And it’s all leading up to an even bigger question we ask in the next video. What is the middleware of democracy and how can we build it?
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