10. The Supply Chain Consultant Who Testifies in Court with Steve Hopper cover art

10. The Supply Chain Consultant Who Testifies in Court with Steve Hopper

10. The Supply Chain Consultant Who Testifies in Court with Steve Hopper

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 Steve Hopper spent years climbing the corporate ladder before a toxic work environment - and a nudge from his wife - pushed him to bet on himself. In 2004, he founded Inviscid Consulting, a supply chain and warehouse operations firm that has since worked with clients ranging from $80B corporations to PE-backed startups. What started as turning over rocks with a small network has grown into 21 years of steady upward trajectory, a thriving expert witness practice across 65-plus legal cases, and a side life as the drummer for the Falls Brothers Band. Steve breaks down exactly how to think about consulting ROI (a client once passed on a 200% return because of the wrong budget bucket), why the mid-market is where the real opportunity lives, and the difference between being accountable and being set up to fail. How a Ben Franklin pros/cons list convinced Steve to turn down a corporate offer and start his own firm in 2004The "authority and accountability relationship" framework Steve teaches every client - and lived through himselfBreaking down the market pyramid: why Steve ignores the top and bottom and focuses everything on the $200M-$2B middleWhy Inviscid has been on 65-plus expert witness cases - and what it actually means to "advocate for the truth" on the standThe $31M jury verdict, 1,000+ documents, and why this work is nothing like the TV versionHow to calculate real consulting ROI - and the auto parts company that wouldn't act on a 6-month paybackLightning round: timewithsteve.com, 4-5 phone numbers (one for band bookings), 100+ unread emails, and Googling someone mid-meeting Chapters: 0:00 - Intro and Fun Fact: Ducks Have Regional Accents1:44 - Growing Up in Charlotte and Atlanta3:40 - The Entrepreneurial Bug and Cub Scout Sales5:23 - Turning Down the Corporate Offer and Taking the Leap7:57 - The Early Days of Inviscid: Turning Over Rocks11:44 - Stability vs. Control: The Real Trade-off of Entrepreneurship14:30 - Authority, Accountability, and Driving Your Own Destiny19:13 - KPIs in Warehousing: From DC-Level to Individual Workers21:08 - The Market Pyramid: Why Steve Focuses on the Mid-Market27:03 - Consulting ROI: The Auto Parts Company That Passed on 200%32:59 - The Expert Witness Practice: 65+ Cases, $31M Verdicts, Advocating for Truth40:14 - Lightning Round: timewithsteve.com, Band Bookings, and Googling Mid-Meeting Guest: Steve Hopper - Founder, Inviscid Consulting Website: https://inviscidconsulting.com Host: LinkedIn: https://www.linkedin.com/in/jack-tompkins/ Company: https://www.pineapplecf.com Speaking: https://www.pineapplejacktompkins.com/ YouTube: https://www.youtube.com/channel/UCalnj5yLU0ZH9y_tVl1J4ng
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