10 Seconds Or Less To Convince Someone To Be Your Customer cover art

10 Seconds Or Less To Convince Someone To Be Your Customer

10 Seconds Or Less To Convince Someone To Be Your Customer

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Find Todd on LinkedIn


Buy Todd's book - The 10-Second Customer Journey


Links to my two episodes with CX Pro of the year Gloria Gupta:

The CX Leader Of The Year Is Here

You Will Have To Take Responsibility For Problems That Aren't Yours To Solve


Connect with Sam on LinkedIn - I share customer experience content multiple times a week, and love hearing from listeners with questions or ideas for topics.


Subscribe to my newsletter, Customer Experience Patterns - I publish a new edition with each episode of the podcast.


My LinkedIn Learning courses: Customer Experience: 6 Essential Foundations For Lasting Loyalty, How To Create Great Customer Experiences & Build A Customer-Centric Culture. In-depth video series that teach you how to create great experiences, and build customer-centric cultuers.


Thanks to my talented colleague Emily Tolmer for the cover art. Thanks to my friends at Moon Island for the music.

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