091. Broken Systems, Not Bad People: How Blame Breaks Your Law Practice
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091. Broken Systems, Not Bad People: How Blame Breaks Your Law Practice
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About this listen
When someone on your team drops the ball or a client misses a deadline, it's tempting to write them off as disorganized or unmotivated. This snap judgment feels natural - after all, if they cared enough, they'd follow through, right?
In today's episode, I'm unpacking the fundamental attribution error - a cognitive bias that makes us blame people's character instead of examining the broken systems they're working within. I'll show you how well-designed workflows can transform your team's performance and why investing in better systems beats endless hiring cycles every time.
Get full show notes, transcript, and more information here: agileattorney.com/91
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Follow along on LinkedIn: linkedin.com/in/johnegrant