032 I Communication Conflicts at Work & Why Good Intentions Make Them Worse
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032 I Communication Conflicts at Work & Why Good Intentions Make Them Worse
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About this listen
https://communicateconnectthrive.com/
Difficult conversations about discrimination, inequity, and exclusion often escalate not because of bad intentions, but because they activate deep internal protection systems.
In this episode, we help listeners understand:
- Why defensiveness, silence, or over-explaining show up
- How hidden commitments protect identity at the expense of connection
- How to stay regulated and engaged during high-stakes conversations
- How to build real capacity for equity-centered dialogue over time
In this episode:
- Why “good intentions” aren’t enough in conversations
- The four elements of the Immunity to Change framework
- How hidden commitments drive conflict behaviors
- Practical, interventions that reduce escalation
- Tools for facilitators and leaders navigating group conflict
If you’re navigating difficult conversations around equity and belonging, you’re not failing you’re developing.
Connection grows when we slow down enough to examine what’s happening inside.
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.