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016: Transparency Matters

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Transparency Matters in 2023. Whether in our pricing, how we are communicating with our clients, or how we are engaging with our employees - 2023 is the year of transparency. In this episode I talk about why transparency with our pricing with our clients is so important, and also that it's okay to raise your prices when you need to. I also discuss just being open and honest with clients about workload, turnaround times and expectations. Finally, I pull back the curtain on white labeling and share why I think that's an antiquated form of marketing.

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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.