
002 - Comment perdre un client en seulement 3 mots
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.
Add to basket failed.
Please try again later
Add to Wish List failed.
Please try again later
Remove from Wish List failed.
Please try again later
Follow podcast failed
Unfollow podcast failed
-
Narrated by:
-
By:
About this listen
Rien de pire que de perdre un client dès les 3 premiers mots utilisés pour expliquer ce que l'on fait.
Cela arrive pourtant si souvent.
Alors, avant de trouver l'approche parfaite, idéale, voici comment faire le 1er pas dans la bonne direction.
No reviews yet
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.