TouchPoints cover art

TouchPoints

Creating Powerful Leadership Connections in the Smallest of Moments

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TouchPoints

By: Douglas R. Conant, Mette Norgaard
Narrated by: Karen Saltus
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About this listen

A fresh, effective, and enduring way to lead - starting with your next interaction....

Most leaders feel the inevitable interruptions in their jam-packed days are troublesome. But in TouchPoints, Conant and Norgaard argue that these - and every point of contact with other people - are overlooked opportunities for leaders to increase their impact and promote their organization's strategy and values. Through previously untold stories from Conant's tenure as CEO of Campbell Soup Company and Norgaard's vast consulting experience, the authors show that a leader's impact and legacy are built through hundreds, even thousands, of interactive moments in time.

The good news is that anyone can develop "TouchPoint" mastery by focusing on three essential components: head, heart, and hands. TouchPoints speaks to the theory and craft of leadership, promoting a balanced presence of rational, authentic, active, and wise leadership practices. Leadership mastery in the smallest and otherwise ordinary moments can transform aimless activity in individuals and entropy in organizations into focused energy - one magical moment at a time.

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

©2011 Douglas R. Conant and Mette Norgaard (P)2012 Gildan Media
Leadership Management & Leadership Business Management
All stars
Most relevant
I was suggested to check this book during a recent exec coaching session.
No doubt it is worth revisiting many of the issues that we already know about the several small opportunities leaders have to impact and influence daily.
Absolutely enjoyed this audio book.
Also refreshing to have a female voice narrating a leadership book.

A nice reminder of the potential of many small moments in leadership

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