Get Your Free Audiobook

Non-member price: $34.12

After 30 days, Audible is $16.45/mo. Cancel anytime.

Publisher's Summary

The Fourth Edition of a seminal work in the field of mediation and conflict resolution

For almost 30 years, conflict resolution practitioners, faculty, and students have depended on The Mediation Process as the all-inclusive guide to the discipline. The most comprehensive book written on mediation, this reference is perfect for new and experienced conflict managers working in any area of dispute resolution - family, community, employment, business, environmental, public policy multicultural, or international. This is the expert's guide, and the Fourth Edition has been expanded and revised to keep pace with developments in the field. It includes new resources that will promote excellence in mediation and help disputants reach durable agreements and enhance their working relationships.  

  • Includes expanded information on the latest approaches for providing mediation assistance
  • Features comprehensive guidelines for selecting the right strategy for both common and unique problems 
  • Utilizes updated, contemporary case studies of all types of disputes 
  • Offers expanded coverage of the growing field and practice of intercultural and international mediation
©2014 John Wiley and Sons (P)2019 Gildan Media

What listeners say about The Mediation Process

Average Customer Ratings

Reviews - Please select the tabs below to change the source of reviews.

No Reviews are Available
Sort by:
Filter by:
  • Overall
    2 out of 5 stars
  • Performance
    2 out of 5 stars
  • Story
    2 out of 5 stars
Profile Image for Louie Louie
  • Louie Louie
  • 14-11-2019

A great idea but poorly executed

I returned this book after the first chapter. It seemed to be a comprehensive guide to many types of mediations, which would be a great resource. But it sounded unedited, full of long lists of near-synonyms, with the useful ideas buried under the writing. The narration didn’t help—mostly monotonous. Sorry to hear an obviously qualified author be unable to share his wisdom.

1 person found this helpful

In the spirit of reconciliation, Audible Australia acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.