Juliette Purcell has never known anything beyond her small, miserable world: the tiny tenement where she lives with her mother and brother; the grimy street filled with terrifying homeless men; and the market square where they scrounge scraps of food. Her mother, a washerwoman, works incessantly, yet Juliette and her brother Reuben often go hungry.

Cara Cooper’s third Christmas starts out as the best she’s ever known. As the daughter of a kitchen maid, she’s just old enough to be really excited. When a kind stranger appears and takes Cara to a beautiful house filled with toys and Christmas treats of every description, she is thrilled. Little does the toddler know that the kind stranger, Edna, has an ulterior motive. Now kidnapped, Cara’s life is set on a collision course with tragedy.

Abbie Hughes lives in a tiny, rundown tenement with her crippled father and younger sister. Her mother is long dead, and her brother has gone out to sea. Abbie and her sister, Gail, eke out a living by selling posies and broth on the street corners. It isn’t much, but at least they aren’t starving, and they have each other; in truth, their little tenement is filled with love.

Tilly Barton can’t wait for Christmas - it’s her favorite time of the year. Her seafaring husband, Ray, is due home any moment now. Soon, she’ll be baking gingerbread and decorating the tree with her three young children. But, everything changes when Ray is tragically lost at sea. Tilly finds herself a widow with three little ones to think of in the brutality of a London winter. They’re cast into a turmoil of hardship, with Tilly struggling and scraping to keep her little family alive. Christmases come and go, bringing little joy with them.

Daisy Parker’s life is imperfect, but it’s better than she could ever have imagined. Born in a Victorian workhouse, Daisy grew up knowing little other than discipline and desperate need. It is sweet and kind Bart Parker who changes her life by marrying her, giving her everything she holds most dear: a cozy home, a beautiful baby girl named Fannie, and a husband who truly loves her.

Lena Phillips has everything she could want: a father who adores her, a mother who spends hours reading to her, a nursery full of the most wonderful toys. Lena even has Sally Goodman, a doting governess. Lena is only four years old, and she's the happiest little girl in the whole wide world. As Christmas approaches, Lena grows more and more excited - unaware that a dark plot is brewing, and she will be caught in its tendrils.

Dinah Shaw has learned not to ask questions about what her mother, Ethel, does for a living. She spends her days trying to keep her younger brother, Ollie, entertained and safe in the tiny Whitechapel tenement where they live. There’s never enough food, and their ominous landlord threatens them continually with eviction. Ethel is gone for days on end - and Dinah’s life is one of hardship and loneliness. The only bright spot in her world is Benjamin Morris, the boy who lives in the tenement next door. 

The streets of Whitechapel are a savage place to grow up, especially during the terrible winter of 1895. Even before she was brought into the world, the odds were stacked against Effie Wilson. Born to two irresponsible, alcoholic parents, Effie is the eldest of five children - none of whom really stand a chance. Matters are made even worse when Effie’s parents disappear one day, never to return. Her only hope could rest in Willie Green, a sweet boy with bright hazel eyes who comes and goes from Effie’s life. If only she knew when he might appear again...

In the wake of losing both her parents, young Joanna believed Bernard Woods was the solution to all her problems. It’s only after her baby, Della, is born that Joanna discovers Bernard is a scoundrel and a drunkard, more interested in gambling than in caring for his little family. When Bernard’s past catches up to him and Joanna finds him dead, police suspect she was the one who drove the knife into his heart. She has no choice but to take her baby and flee into the perilous streets of Victorian London, where children are a commodity and women a convenience…

As a parlor maid, Blanche Eplett is invisible to everyone in her life…except for Ludwig Turner, the rakishly handsome master of the house. When Ludwig’s interest in Blanche becomes something more amorous, she finds herself pregnant with his child and soon gives birth to a little girl named May. At first, Ludwig is there to care for them both. But when tragedy strikes, Blanche and May are thrown out onto the streets. Blanche will do anything to care for May and to protect the child’s kind and loving heart—a heart soon enamored by a fellow street urchin named Taylor Harris. 

1904: Ellen Copley is still a child when she leaves behind the sooty rail yards of Glasgow and crosses the Atlantic Ocean with a heart full of dreams. Yet within weeks of their arrival in America, her father has disappeared - leaving Ellen with resentful relatives, feeling alone and scared for her future. But then her kind Aunt Rose invites Ellen to stay with her large family in their rambling house on beautiful Amherst Island, which nestles like a jewel in the blue waters of Lake Ontario.

The last thing Lindy Cook wants to do is leave Yorkshire behind. The countryside is the only home she’s ever known, and its splendid landscapes lift her spirits even amidst trouble, so does Titus, the bright-eyed country boy who’s always been her dear friend. Lindy’s troubles are many. Papa has gone to London for work; Mama is quite unwell, and her two little brothers constantly need to be fed and cared for. With no resources, she has no choice but to pack her little family into a stifling railway carriage headed for a whole new world - a world she doesn’t understand. 

Olive Wickes knew a better life once. Before their old master died, her family lived in comfortable servants' quarters beside a garden where birdsong echoed through the day. But the new young master turned them out, and now Olive, her parents, and her five-year-old brother Jimmy are struggling to get by. In their cold and desolate tenement, Olive sings to Jimmy about the birds of the garden, trying to cling on to hope. 

Clara Newton is the new Housemother of Shilling Grange Orphanage. Many of the children have been bombed out of their homes and left without families, their lives torn apart by the war, just like Clara’s. Devastated by the loss of her fiancé, a brave American pilot, she is just looking for a place to start again. But the orphans are in desperate need of her help.

Alice Thorton is only five years old when her parents are killed in an accident. Together with her two little sisters, she is sent to live in a dismal part of London near the docks. Her grandfather loves them, but Christmas is a quiet, lonely affair in his little cottage. As the streets surrounding them turn dangerous, the girls are confined to the cottage. Alice’s only friend is Charlie Tillman, a cheerful young dockworker who is always looking out for her and her sisters.