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Publisher's Summary

Brought to you by Penguin.

From the No.1 best-selling author of Then She Was Gone.

Shortlisted for the Audible Sounds of Crime Award 2020.

In a large house in London’s fashionable Chelsea, a baby is awake in her cot. Well-fed and cared for, she is happily waiting for someone to pick her up.

In the kitchen lie three decomposing corpses. Close to them is a hastily scrawled note.

They’ve been dead for several days.

Who has been looking after the baby?

And where did they go?

Two entangled families.

A house with the darkest of secrets.

A compulsive new thriller from Lisa Jewell.

©2019 Lisa Jewell (P)2019 Penguin Audio

Critic Reviews

"I swear I didn’t breathe the whole time.... Gripping, pacy, brilliantly twisty." (Clare Mackintosh)

"Creepy, intricate and utterly immersive...." (Guardian)

"A twisty and engrossing story of betrayal and redemption." (Ian Rankin)

What listeners say about The Family Upstairs

Average Customer Ratings
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  • Overall
    5 out of 5 stars
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    5 out of 5 stars

Nothing is never as it seems...

Imagine having complete strangers come to stay just for a few days, in your home, who slowly & surely destroy all you know, love & believe in...

Definitely worth every moment spent in this story....

2 people found this helpful

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Gripping story

I really loved this book, it had me gripped form the get go! I would highly recommend it.

1 person found this helpful

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Well-written and gripping

An engaging mystery that draws you in with the clever writing and excellent performance of the narrators. The twists and turns of the story come to a satisfying ending.

1 person found this helpful

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    5 out of 5 stars

Best book I’ve read in a long time!

Don’t get me wrong, this isn’t a literally masterpiece but it is exactly the kind of book I was looking for! Full of mystery, well described characters and interesting story line. I completely recommend this book. I couldn’t stop listening to it. The author did a fantastic job and tied up all the loose ends nicely, and the narrators were superb. Perfect for a rainy weekend inside.

1 person found this helpful

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Less than I expected

Not bad. But not brilliant. I kept waiting for the unexpected. And it never came

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A riveting read and unique story

I've read the book before and loved it. A dark and. captivating narrative. The performances are excellent and brought the characters to life. with the sequel coming out this year., this book is highly recommended. to listen to in advance If you love a taut thriller, you'll enjoy this story.

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Loved it!

I was hooked from the very beginning. Highly recommend this book - each chapter kept you guessing.

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LOVED it

This book had me wondering! After steering it and getting used to the quick chapter changes I was hooked!! Very well written! I just wanted it to keep going would be my only downfall of the book. I didn’t want it to end! :(

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Absolutely gripping

I loved the characters and I listen at every opportunity. Fabulous story from beginning to end.

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thrilling mystery

I loved it so very much, almost always on the edge of my seat. I will say it is a very emotionally heavy book definitely not for the light-hearted reader. Amazingly written, the author definitely has talent!

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  • Andréa Veiga
  • 21-04-2020

Brilliant

Absolutely brilliant! A perfect book during this period of confinement... I just couldn’t put it down.

2 people found this helpful

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    4 out of 5 stars
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  • Web_mistress
  • 20-01-2022

Tantalising but truly very sad

It was a gripping book but a few times I had to fast forward because I did not want to feel the misery of the caracters. I also expected another twist at the end but also feared it as it might have been sinister.

1 person found this helpful

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  • Linso
  • 25-04-2022

Very disappointing

I will start on a positive note and say that the narration for this book was pretty good, and I like chapters giving the perspective of different characters. I was really into this book, waiting for the dramatic twist at the end, but it never came. To make matters worse the ending was, in my opinion, totally unbelievable. When reading fiction you always have to allow for some literary licence, but in this case its like the author ran out of steam and just threw an ending together. I feel like I wasted a good weekend on this book.

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  • Skuam
  • 10-04-2022

Not impressive but good enough

What I liked the most about this book is that it made me feel good inside (considering) and I needed that at the moment.

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    4 out of 5 stars
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  • Clavrot
  • 27-08-2021

Could see the twists coming

Overall an engaging and very enjoyable audio book. Very well read by the actors, and I think the experience was better on audio because of their talent. I was looking forward to some great twists, as promised in other reviews, but I could see them coming from a mile off.
This was my first but I will be definitely reading/ listening to more of this author.

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  • Anonymous User
  • 30-07-2021

Excellent writing,

Beautiful story about the struggles of the children and the most amazing ending. The actors are Supreme

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    5 out of 5 stars
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  • Merel van Holstein
  • 14-06-2021

Really enjoyed it!

I rarely write a review, but I really enjoyed this book. I was hooked until the last moment, and had plot twists I didnt see coming. Excellent narrating by all narrators. Definetly recommend!

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    3 out of 5 stars
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  • Jess
  • 13-01-2021

Disappointing

Audible has been recommending that I listen to this book for ages, and I’m really disappointed. Plot was flimsy and unlikely and I found it difficult to warm to any of the characters. Nevertheless I did finish this book, and I think it could make a nice ‘beach’ listen.

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  • Anonymous User
  • 01-05-2020

Pleasantly surprised

Love this book! Much better than expected! A great read.
Really recommend it. Dark and highly entertaining, impeccably written and well narrated!

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    4 out of 5 stars
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  • Amazon Customer
  • 22-01-2020

Not bad

Very dark story, very nice told. I just would like one more twist at the end.

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  • I'm all ears
  • 12-08-2019

Brilliant!! Thoroughly enjoyed!

This was a brilliant listen, I was a bit dubious at first, but stuck to it and I am really glad that I did.

Great story, great twists, kept me guessing all the way through and great narration.

Wish there were more audible books like this.

37 people found this helpful

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  • None
  • 14-08-2019

A real stunner what a read !

I love the more recent novels by Lisa Jewell and this was an absolute triumph. Her recent novels manage to develop great characters with real depth and combine with really unusual psychological thrilling storylines. This book was so different from the usual thrillers and all of the characters were great. I loved the way the story unfolded from three different perspectives and I enjoyed all three narrators. I simply have nothing negative to say about this book apart from it kept me awake at night as I could not stop listening until it was finished.

38 people found this helpful

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  • Podenco Fan
  • 31-08-2019

Well written but depressing themes not for me

I have to say this was not my favourite Lisa Jewell thriller and of the past few, for me "Then She Was Gone" and "Watching You" were just so much more enjoyable. However I am still giving 5 stars as it was a very well written and tightly woven story with lots of plot twists and interesting backstories.
I just did not like any of the characters or themes and found it all quite depressing.
The narration was very good apart from a few mispronunciations including ennui and some other commonly used words which was jarring.
I also thought the two South African mentions were going to lead to another twist in the ending but unless there will be a sequel it then just seemed like a strange coincidence - don't worry that is not in anyway a spoiler just it could have been an interesting extra element to the ending but wasn't. Odd.
Even had I known the themes I would have still pre-ordered this book based on having so much enjoyed "Then She Was Gone" and "Watching You" but was just a bit bleak for me, which made it seem like it dragged, probably as I just was not enjoying the themes, only the mystery and suspense. Or perhaps, unlike other Lisa Jewell books, it seemed overlong as there was not one likeable character in the whole book so I found myself not really caring that much what happened to them, only to solve the intricately plotted puzzle of just what did happen.

13 people found this helpful

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    2 out of 5 stars
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  • Ann D
  • 19-08-2019

A bit flat & disheartening

I notice that many reviewers love this book and I usually enjoy books by Lisa Jewell, so my experience with this one may be unusual. I persevered until chapter 20, but, although it’s very well written, I found it flat, and a bit miserable. I will return it.

12 people found this helpful

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  • Anonymous User
  • 13-08-2019

So much more than I expected

I really enjoyed this book, a perfectly addictive summer listen, and a story that there was so much more to than I had expected. It reminded me of a Kate Morton novel, only darker.

11 people found this helpful

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  • Bastet Pybus
  • 11-08-2019

Her best yet!

Totally gripping and brilliantly read. It feels like her writing has gone to another level with this novel: it’s more complex and subtle, and thoroughly
good read.

18 people found this helpful

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    3 out of 5 stars
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  • Linda they are for friends for Christmas
  • 09-11-2019

slow and a bit boring

struggled to finish very slow and a bit boring but will try again sometime soon

7 people found this helpful

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    3 out of 5 stars
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  • Gadgeteria
  • 03-09-2019

Am I Missing Something?

Having eaten up Lisa Jewell’s books in the past, I was really looking forward to this one. But somehow ‘The Family Upstairs’ just didn’t connect with me. The first part felt a little drawn out with lots of different characters..As the story evolved, I enjoyed it more but overall.. it felt too wordy and tired me rather than enlivened my reading senses

15 people found this helpful

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  • Sophie Walker
  • 06-05-2020

Brilliant Thriller

This is the first Lisa Jewell book I've listened to or read, but am so glad I did. Couldn't stop listening and became invested in the fortunes of the lead characters. Had some great little twists. Really recommend!

6 people found this helpful

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  • claire davies
  • 12-08-2019

Lisa Jewell you never fail to impress me!!!!

I have been a fan of Lisa Jewell for many years and have read all of her books, this book does not disappoint!!!!! The story is so good as always and the characters well... Lisa Jewell has a way of breathing life it to characters like no other authors can do!!!! It was simply fantastic and the only thing that’s made me sad about this book is that it has finished and I have to wait another year for this fabulous authors next book.....fingers crossed.

8 people found this helpful

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