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Publisher's Summary

"A must read for serious leaders at every level." (General Barry R. McCaffrey, Ret.)

The FBI’s former head of counterintelligence reveals the Bureau's field-tested playbook for unlocking individual and organizational excellence, illustrated through dramatic stories from his own storied career

Frank Figliuzzi was the "Keeper of the Code", appointed the FBI’s Chief Inspector by then-Director Robert Mueller. Charged with overseeing sensitive internal inquiries, shooting reviews, and performance audits, he ensured each employee met the Bureau's exacting standards of performance, integrity, and conduct. Now, drawing on his distinguished career, Figliuzzi reveals how the Bureau achieves its extraordinary standard of excellence - from the training of new recruits in "The FBI Way" to the Bureau's rigorous maintenance of its standards up and down the organization. Unafraid to identify FBI execs who erred, he cites them as the exceptions that prove the rule.

All good codes of conduct have one common trait: They reflect the core values of an organization. Individuals, companies, schools, teams, or any group seeking to codify their rules to live by must first establish core values. Figliuzzi has condensed the Bureau’s process of preserving and protecting its core values into what he calls “The Seven C’s”. If you can adapt the concepts of Code, Conservancy, Clarity, Consequences, Compassion, Credibility, and Consistency, you can instill and preserve your values against all threats, internal and external. This is how the FBI does it.

Figliuzzi’s role in the FBI gave him a unique opportunity to study patterns of conduct among high-achieving, ethical individuals and draw conclusions about why, when and how good people sometimes do bad things. Part pulse-pounding memoir, part practical playbook for excellence, The FBI Way shows listeners how to apply the lessons he’s learned to their own lives: in business, management, and personal development.

©2021 Frank Figliuzzi (P)2021 HarperCollins Publishers

What listeners say about The FBI Way

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  • Debra E
  • 17-01-2021

Absolutely brilliant! A MUST listen

I can't believe this is Frank Figliuzzi's first book but I certainly hope it won't be his last! The FBI Way is NOT (as the title might suggest) a dry book on the workings of the FBI but rather an excellently written book that you won't want to put down. I'm actually disappointed it's not longer! It's part CSI, part 'How to help any part of your life thrive' and all of it makes you want to go back for another read. As a chronic audiobook listener, I can assure you that Mr. Figliuzzi is a top-tier narrator: great cadence, nice voice and no annoying verbal quirks. It's just an all-around excellent listen!

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  • AC Griffin
  • 30-01-2021

My attention was riveted the entire time!

I appreciate the details the author shared relative to how a person is vetted before becoming an agent. I admire the dedication to transparency. I kept having the feeling that I would be very proud to have been chosen to work for the FBI. Well done!

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  • Mary E. Schrunk
  • 14-01-2021

FBI IS HUMAN

Human as in follow the code of excellence.
Otherwise they fail.
And population is at risk.

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  • Mel Blackburn
  • 31-01-2021

This is a great book!

Clarity... I just kept listening and then listened again. I loved the nuggets about his wonderful wife. It is the spouse that allows competent people to do hard jobs. Great book for any organization, and every American that wants to understand the responsibility of public service and the exceptional people and processes that make it worth all the hard work and dedication.

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  • jane mellen
  • 29-01-2021

Necessary Read!!

Wow what a book! I was hooked right away. I have never had an agency explained so well. I know that no agency lives up to its mission totally, but what a guideline. It changed the way I look at things. I really like Mr. Comey and still do, but now I understand what made me so vaguely uncomfortable with what he did during the 2016 election. Mr. Figliuzzi reads his work very well and gives examples of his points. I have been listening to him on TV and perk up every time I see his face on a panel because I know what he will say is clear and concise.

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  • J. Florence
  • 28-01-2021

No Surprises

It's pretty much the guy you see on MSNBC, style and all. For me, his halting style in narrating quickly grew tiresome to the point of annoying. Otherwise, the stories he tells are somewhat interesting, in a day in the life of an FBI agent sort of way. I found Figliuzzi's style a bit "holier than thou" (he throws Strzok under the bus for example) and condescending at times. By comparison, I found McCabe's book to be much more compelling. But overall, if you like him on TV, you'll like the book.

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  • Issa
  • 28-01-2021

Talented Author

I like the book, it was not long enough though, But after reading this book I think most people could fully understand the FBI.

I personally have never ever trusted cops policemen or agents, detectives

But this makes me feel better that we have the FBI in America, they've done a lot of good and have definitely done some bad, it blows my mind that they have these intense spies working in the FBI that could be so easily deterred but they never did much of anything about it untill somewhat recently. ....Now if only our police force in America could be trained have some training, because they are some of the most stupid people in America, That cities would train their cops in every area, because it is in dire desperate need.....

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  • Horseshoe Crab 19
  • 27-01-2021

Should have been marketed as a motivational tool

Really interesting and not at all boring 🙂. Mr. Figliuzzi paints vivid pictures with his words. His compassion is comforting. Spouses of FBI employees deserve a medal as well!

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  • Sam Dennehy
  • 26-01-2021

Amazing

Gave me faith in the bureau and the intelligence community at large. The variety of stories and lessons seem applicable far beyond law enforcement.

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  • Joan
  • 19-02-2021

excellent book on leadership

well written, easy to follow, very relatable. very well done. i hope i can take a page from your book for my organization.

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