The 10 Golden Rules of Customer Service
The Story of the $6,000 Egg
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The 10 Golden Rules of Customer Service
Narrated by:
Christopher Grove, Janet Metzger
Buy Now for $15.99
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Narrated by:
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Christopher Grove
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Janet Metzger
About this listen
Through the story of a $6,000 egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. The teachable moments divulged throughout the audiobook transcend industry or career level and encourage everyone to contribute. You must go above and beyond in order to get ahead.
©2015, 2019 Todd and Deb Duncan (P)2019 Gildan Media, LLCVery easy to understand!
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.