Try free for 30 days
-
The 10 Golden Rules of Customer Service
- The Story of the $6,000 Egg
- Narrated by: Christopher Grove, Janet Metzger
- Length: 53 mins
Failed to add items
Add to basket failed.
Add to Wish List failed.
Remove from Wish List failed.
Follow podcast failed
Unfollow podcast failed
Buy Now for $15.99
No valid payment method on file.
We are sorry. We are not allowed to sell this product with the selected payment method
Listeners also picked
-
QBQ! The Question Behind the Question
- Practicing Personal Accountability at Work and in Life
- By: John G. Miller
- Narrated by: John G. Miller
- Length: 1 hr and 42 mins
- Unabridged
-
Overall
-
Performance
-
Story
The lack of personal accountability is a problem that has resulted in an epidemic of blame, complaining, and procrastination. No organization or individual can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.
-
-
I was a blamer and complainer
- By jade gray on 08-02-2020
-
Time Traps
- Proven Strategies for Swamped Salespeople
- By: Todd Duncan
- Narrated by: Tom Parks
- Length: 6 hrs and 14 mins
- Unabridged
-
Overall
-
Performance
-
Story
Productivity. It has been a buzz word in the business world for years. But despite our best attempts and countless self-help books, we still fall behind, work late, juggle our schedules, and become swamped. Time Traps addresses the most common misconceptions we have about time and our use of that time in the marketplace. Duncan has proven remedies for universal time troubles, and he shows listeners how to set a schedule that works—not just some days but every day.
-
The Way of the Shepherd
- Seven Secrets to Managing Productive People
- By: William Pentak, Dr. Kevin Leman
- Narrated by: Marc Cashman
- Length: 2 hrs and 34 mins
- Unabridged
-
Overall
-
Performance
-
Story
Discover a fresh perspective on the art of leading in Dr. Kevin Leman's story about a young reporter who lands the meeting of a lifetime and walks away with the keys to exceptional leadership. The Way of the Shepherd points you beyond dated trends and out-of-touch management techniques to the strategies that will make you a truly outstanding leader. When William Pentak had the once-in-a-lifetime opportunity to interview Ted McBride, one of the most respected CEOs in America, he was shocked by what McBride was willing to share.
-
-
Best leadership book I’ve read
- By Helmut Lord on 18-07-2021
-
The Energy Bus
- 10 Rules to Fuel Your Life, Work, and Team with Positive Energy
- By: Jon Gordon
- Narrated by: Jon Gordon
- Length: 2 hrs and 39 mins
- Unabridged
-
Overall
-
Performance
-
Story
In the mode of other best selling business fables, The Energy Bus takes listeners on an enlightening and inspiring ride that reveals 10 secrets for approaching life and work with the kind of positive, forward thinking that leads to true accomplishment - at work and at home. Everyone faces challenges. And every person, organization, company, and team will have to overcome negativity and adversity to define themselves and create their success.
-
-
Magical!
- By Stephanie on 06-08-2015
-
The Gold Standard
- Giving Your Customers What They Didn't Know They Wanted
- By: Colin Cowie
- Narrated by: Colin Cowie
- Length: 5 hrs and 47 mins
- Unabridged
-
Overall
-
Performance
-
Story
Learn how to cultivate the most incredible customer experiences on earth through this essential guide by Colin Cowie, distinguished purveyor of unforgettable “wow” events for the world’s most demanding clients.
-
-
Nuggets of gold
- By Anonymous User on 11-11-2022
-
Exactly What to Say: For Real Estate Agents
- By: Chris Smith, Jimmy Mackin, Phil M Jones
- Narrated by: Phil Jones, Chris Smith, Jimmy Mackin
- Length: 2 hrs and 14 mins
- Unabridged
-
Overall
-
Performance
-
Story
In Exactly What to Say: For Real Estate Agents, Phil M. Jones, Chris Smith, and Jimmy Mackin provide 30 Magic Words to help with the most common, critical, and difficult conversations real estate agents have today. If you are open-minded to a better way of selling, this book is for you. Imagine what it is going to feel like knowing exactly what to say when it matters the most.
-
-
AMAZING AMAZING AMAZING!
- By Anonymous User on 11-02-2021
-
QBQ! The Question Behind the Question
- Practicing Personal Accountability at Work and in Life
- By: John G. Miller
- Narrated by: John G. Miller
- Length: 1 hr and 42 mins
- Unabridged
-
Overall
-
Performance
-
Story
The lack of personal accountability is a problem that has resulted in an epidemic of blame, complaining, and procrastination. No organization or individual can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.
-
-
I was a blamer and complainer
- By jade gray on 08-02-2020
-
Time Traps
- Proven Strategies for Swamped Salespeople
- By: Todd Duncan
- Narrated by: Tom Parks
- Length: 6 hrs and 14 mins
- Unabridged
-
Overall
-
Performance
-
Story
Productivity. It has been a buzz word in the business world for years. But despite our best attempts and countless self-help books, we still fall behind, work late, juggle our schedules, and become swamped. Time Traps addresses the most common misconceptions we have about time and our use of that time in the marketplace. Duncan has proven remedies for universal time troubles, and he shows listeners how to set a schedule that works—not just some days but every day.
-
The Way of the Shepherd
- Seven Secrets to Managing Productive People
- By: William Pentak, Dr. Kevin Leman
- Narrated by: Marc Cashman
- Length: 2 hrs and 34 mins
- Unabridged
-
Overall
-
Performance
-
Story
Discover a fresh perspective on the art of leading in Dr. Kevin Leman's story about a young reporter who lands the meeting of a lifetime and walks away with the keys to exceptional leadership. The Way of the Shepherd points you beyond dated trends and out-of-touch management techniques to the strategies that will make you a truly outstanding leader. When William Pentak had the once-in-a-lifetime opportunity to interview Ted McBride, one of the most respected CEOs in America, he was shocked by what McBride was willing to share.
-
-
Best leadership book I’ve read
- By Helmut Lord on 18-07-2021
-
The Energy Bus
- 10 Rules to Fuel Your Life, Work, and Team with Positive Energy
- By: Jon Gordon
- Narrated by: Jon Gordon
- Length: 2 hrs and 39 mins
- Unabridged
-
Overall
-
Performance
-
Story
In the mode of other best selling business fables, The Energy Bus takes listeners on an enlightening and inspiring ride that reveals 10 secrets for approaching life and work with the kind of positive, forward thinking that leads to true accomplishment - at work and at home. Everyone faces challenges. And every person, organization, company, and team will have to overcome negativity and adversity to define themselves and create their success.
-
-
Magical!
- By Stephanie on 06-08-2015
-
The Gold Standard
- Giving Your Customers What They Didn't Know They Wanted
- By: Colin Cowie
- Narrated by: Colin Cowie
- Length: 5 hrs and 47 mins
- Unabridged
-
Overall
-
Performance
-
Story
Learn how to cultivate the most incredible customer experiences on earth through this essential guide by Colin Cowie, distinguished purveyor of unforgettable “wow” events for the world’s most demanding clients.
-
-
Nuggets of gold
- By Anonymous User on 11-11-2022
-
Exactly What to Say: For Real Estate Agents
- By: Chris Smith, Jimmy Mackin, Phil M Jones
- Narrated by: Phil Jones, Chris Smith, Jimmy Mackin
- Length: 2 hrs and 14 mins
- Unabridged
-
Overall
-
Performance
-
Story
In Exactly What to Say: For Real Estate Agents, Phil M. Jones, Chris Smith, and Jimmy Mackin provide 30 Magic Words to help with the most common, critical, and difficult conversations real estate agents have today. If you are open-minded to a better way of selling, this book is for you. Imagine what it is going to feel like knowing exactly what to say when it matters the most.
-
-
AMAZING AMAZING AMAZING!
- By Anonymous User on 11-02-2021
Publisher's Summary
Through the story of a $6,000 egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. The teachable moments divulged throughout the audiobook transcend industry or career level and encourage everyone to contribute. You must go above and beyond in order to get ahead.