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Supercommunicators

How to Unlock the Secret Language of Connection

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Supercommunicators

By: Charles Duhigg
Narrated by: Charles Duhigg
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About this listen

Brought to you by Penguin.

From the author of the global bestseller, The Power of Habit

Who and what are supercommunicators? They're the people who can steer a conversation to a successful conclusion. They are able to talk about difficult topics without giving offence. They know how to make others feel at ease and share what they think. They're brilliant facilitators and decision-guiders. How do they do it?

In this groundbreaking new book, Charles Duhigg unravels the secrets of the supercommunicators to reveal the art - and the science - of successful communication. He unpicks the different types of everyday conversation and pinpoints why some go smoothly while others swiftly fall apart. He reveals the conversational questions and gambits that bring people together. And he shows how even the most tricky of encounters can be turned around. In the process, he shows why a CIA operative was able to win over a reluctant spy, how a member of a jury got his fellow jurors to view an open-and-shut case differently, and what a doctor found they needed to do to engage with a vaccine sceptic.

Above all, he reveals the techniques we can all master to successfully connect with others, however tricky the circumstances. Packed with fascinating case studies and drawing on cutting-edge research, this book will change the way you think about what you say, and how you say it.

©2024 Charles Duhigg (P)2024 Penguin Audio
Best of 2024 Career Success Communication & Social Skills Personal Development Personal Success Career Employment Espionage

Critic Reviews

This is not just a riveting read about how to understand others better. It’s also a revealing look at how to be understood. Charles Duhigg delivers a winning combination of stories, studies, and guidance that might well transform the worst communicators you know into some of the best. (Adam Grant, #1 New York Times bestselling author of Think Again and Hidden Potential)
Our personal and professional success depend upon our ability to understand and be understood, and yet, we typically leave this up to intuition. In Supercommunicators, Charles Duhigg goes through a mountain of research — and some riveting stories — and unearths practical tactics to show that anyone can become a more effective listener, speaker, and even social media poster. (David Epstein, bestselling author of Range and The Sports Gene)
Charles Duhigg does it again, with a book we all need to read. Using his unique mix of stories and science, he gives us Supercommunicators, a guide to better conversation and deeper human connection. If you want to improve your communication skills at work and in life, this book is the place the start. (Arthur C. Brooks, Professor, Harvard Kennedy School and Harvard Business School, and #1 New York Times bestselling author of FROM STRENGTH TO STRENGTH and co-author (with Oprah Winfrey) of BUILD THE LIFE YOU WANT)
All stars
Most relevant  
I found this book thought-provoking, highly useful and entertaining. The stories at the heart of the book are fascinating from how to prepare for and have difficult conversations (on emotionally sensitive and difficult topics: e.g. gun control, race, gender, prejudice, conscious and unconscious bias and identity threat), through to asking deeper questions with motivational questioning and even cracking the secret to communicating the characters in The Big Bang Theory- it never gets dull. Most powerful for me were the ideas of how to engage in conversations across divides to improve relationships and outcomes - not win, not convert, but understand, find common ground and hence make room for diversity of opinion and experience. As a journalist Duhigg weaves together data simply and powerfully and deftly explains how it can be applied. He is not heavy-handed and his narration is a delight: he sounds curious, he sounds humble. I thoroughly enjoyed this book and know I will listen to it again.I highly recommend.

Insightful, useful and brilliant narration by the author

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Fantastic book that provides easy to follow steps how to implement communication techniques into your professional and personal life.

Since listening, I have noticed an increase confidence in having difficult conversations. If you’re still unsure, check out his TED talk on being a super communicator.

Clear examples with easy actionable take aways

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This was a great read, full of insights and real world examples. Loved the story on Big Bang Theory, and Netflix. Much of this book ties into better performance, which was unexpected but also really valuable information. Thank you Charles!

Huge eye opener when it comes to the foundations of good communication

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Connection and belonging are somehow two of the trickiest yet most rewarding parts of being human - the insights and tools offered by this book help you to navigate them in a purposeful and thoughtful way.

Getting to the heart of it

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Great book and stories! Highly recommended and has some great tips that will definitely help you to understand, connect, and communicate.

I will definitely listen and read this book again

Get it!!

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great book with lots of actionable advice. the book is well narrated which makes it quite enjoyable

very actionable

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All the stories and curious questions made for such an interesting read. I feel my brain ticking over with amazement and interest eager to hear more.

Addictive listen!

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Overall good examples. You can tell the writer is a reporter as he is covering other people stories. I did learn some good tips and overall was a useful read. I think the title ‘super communicators’ is hyperbole and more a wish of the writer to coin a phrase and to draw readers. Because of that click bait title I’m a bit less happy with the book than i would if it had a humbler title. But good job selling it I guess.

Useful and ok.

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Started off quite interesting, but it just fell flat. The examples are pretty repetitive and not relatable, especially when using fictional characters rather than real people. Overall it can be more engaging and practical by using real life everyday scenarios.

Mostly repetitive, flat and boring

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Really enjoyed this book, good practical advice, good story telling of examples/issues & read by the author which is always a plus!

Simple advice & good story telling

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