Emmy Award-winning speaker Clint Pulver - aka the Undercover Millennial - shares insights gleaned from more than 10,000 undercover interviews with employees across the country, revealing the best methods for identifying talent, building a sense of ownership, and developing a successful workplace culture that employees will love. You’ll also learn the number one driver of employee turnover (spoiler: it has everything to do with you!), what you can do to stop an exodus, and how to build a team that really works. 

What sets an inspiring and effective leader apart from others? Is it being able to impact the opinions, attitudes, choices, and behaviors of your team members? Is it influencing or persuading others in a positive way? Is it helping employees achieve their goals and bringing out the best? The simple answer is: All of the above. It is a leader’s ability to effortlessly influence their teams by connecting, encouraging, and inspiring them toward short- and long-term success — it’s as simple and as complicated as that. Unfortunately, most fail. But the few who do succeed are able to move mountains.

If your people know you care about them, they will move mountains. Employee engagement and loyalty expert Heather Younger outlines nine ways to manifest the radical power of caring support in the workplace. Heather Younger argues that if you are looking for increased productivity, customer satisfaction, or employee engagement, you need to care for your employees first.

We are in the midst of a crisis of commitment in the workplace—organizations are searching for engaged employees (“talent”), and employees are looking for a place to thrive. Both are struggling. If we fit, we hum, we connect, we create momentum and produce high-value work with grace and ease. But the wrong fit has serious consequences, including frustration, disengagement, and disruption, which undermines every aspect of daily work and the production of value.

For two decades, this Wall Street Journal best seller - over 800,000 sold - has offered 26 simple strategies, from A to Z, that managers can use to address their employees’ real concerns and keep them engaged. The authors have gone over every word of the previous edition, revising, updating, and streamlining. This new edition will ensure that Love ’Em or Lose ’Em will continue to help managers all over the world create a supportive workplace culture so they can fight burnout and keep the people they can least afford to lose.