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Setting the Table

The Transforming Power of Hospitality in Business

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Setting the Table

By: Danny Meyer
Narrated by: Danny Meyer
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About this listen

The bestselling business book from award-winning restauranteur Danny Meyer, of Union Square Cafe, Gramercy Tavern, and Shake Shack

Seventy-five percent of all new restaurant ventures fail, and of those that do stick around, only a few become icons. Danny Meyer started Union Square Cafe when he was 27, with a good idea and hopeful investors. He is now the co-owner of a restaurant empire. How did he do it? How did he beat the odds in one of the toughest trades around? In this landmark book, Danny shares the lessons he learned developing the dynamic philosophy he calls Enlightened Hospitality. The tenets of that philosophy, which emphasize strong in-house relationships as well as customer satisfaction, are applicable to anyone who works in any business. Whether you are a manager, an executive, or a waiter, Danny’s story and philosophy will help you become more effective and productive, while deepening your understanding and appreciation of a job well done.

Setting the Table is landmark a motivational work from one of our era’s most gifted and insightful business leaders.

©2006 Danny Meyer; (P)2006 HarperCollins Publishers Inc. Culinary Management Management & Leadership Professionals & Academics Business Inspiring Leadership
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Brilliant insight into awesome hospitality. Great knowledge of customer service and how to achieve it

Loved it

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Such an inspirational motivational book with such great business ideas but overall his customer service/customer experience/staff community and experience … the whole picture is outstanding and so very many businesses, corporate and small family business, have so much to learn from Danny and his business acumen. Deserves far more than five stars!

Must read for businesses

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I loved the breadth of the kinds of restaurants that this covers. An easy-listen and an inspiring subject matter.

Restauranteur Inspiration

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I prefer how-to books so found this too biographical. It would be perfect for somebody who is learning how to play the long game in biz after focusing on short term growth hacks. But I've spent my career focused on the slow game and customer delight, so didn't find much new information.

I wanted this to be less biographical

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This book was interesting and well written, but reads a bit like a text book.

To clinical

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