Service Habits cover art

Service Habits

21 Habits to Transform Your Service Culture

 Preview
Try Premium Plus free
1 credit a month to buy any audiobook in our entire collection.
Access to thousands of additional audiobooks and Originals from the Plus Catalogue.
Member-only deals & discounts.
Auto-renews at $16.45/mo after 30 days. Cancel anytime.

Service Habits

By: Jaquie Scammell
Narrated by: Jaquie Scammell
Try Premium Plus free

Auto-renews at $16.45/mo after 30 days. Cancel anytime.

Buy Now for $22.99

Buy Now for $22.99

About this listen

A must-listen, practical handbook on human behaviour in a world that demands service like never before.

In this fully revised and updated edition, leading customer service expert Jaquie Scammell uncovers the 21 key habits that will leverage your effectiveness as a service leader and strengthen your relationships with the people you serve.

As a service leader, you know how to deliver great results. But you may have become so focused on systems and speed that you’ve forgotten service still is, and always will be, about building long-lasting relationships with your teams and your customers.

In Service Habits, Jaquie Scammell uncovers the habits that if adopted will enhance your overall team performance and allow you to achieve even greater results.

©2022 Jaquie Scammell (P)2022 Jaquie Scammell Customer Service Marketing & Sales Marketing Habits
All stars
Most relevant
I found this book very easy to listen to, and very helpful in practical ways to help develop my own and my teams service culture.

Excellent framework for self and team development

Something went wrong. Please try again in a few minutes.
Loved it!!!

Jaquie is an incredible woman who genuinely wants every human in this world to be the best person they can be and to exceed their true potential. Jaquies kindness and inspiring stories bring people together and teaches you to connect on many different levels with other wonderful human beings in service & in life. Im forever grateful to have met and been mentored by Jaquie & her wonderful team <3

Highly Recommend!

Something went wrong. Please try again in a few minutes.
The service habits course changed my life and has had a profound impact on the way I show up daily for myself, my loved ones and in my work. This book has been beautifully written and read in a way that only Jacquie Scammell could and I will return to it over and over again to refresh on this important work. Thankyou Jacquie.

Life changing. 10/10 recommend.

Something went wrong. Please try again in a few minutes.
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.