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Resolving Conflict with Others and Within Yourself at Work and in Your Personal Life cover art

Resolving Conflict with Others and Within Yourself at Work and in Your Personal Life

By: Gini Graham Scott PhD
Narrated by: Helen Gardner
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Publisher's Summary

A step-by-step guide to the unique E-R-I method of conflict resolution. It's based on dealing with the negative emotions, using the reason to understand the situation and consider alternative conflict resolution strategies, and employing the intuition to come up with alternatives and decide on the best approach.

©2011 Gini Graham Scott (P)2016 Gini Graham Scott

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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.